Client Service Consultant - Thomaston
1 month ago

Job summary
Receives incoming calls or messages and determines the products services or resources the caller requires or could benefit from Provides direct support to clients or connects them to the appropriate bank representative.Responsibilities
- Answer incoming calls and messages verify the callers identity and determine their needs minimizing the callers time and effort in resolving their concern.
- Identify products and services that may be beneficial to clients using a needs-based approach and provide information about their value and benefits.
Job description
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