Information Technology Help Desk Technician - Boston

Only for registered members Boston, United States

2 days ago

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Job summary

We are seeking a skilled IT Help Desk Technician to join a confidential global organization providing innovative solutions across multiple locations.
This role offers the opportunity to work closely with international IT teams, support end users, and drive improvements in IT operations while maintaining discretion.

Responsibilities

  • Act as the first point of contact for technical support via phone or email
  • Troubleshoot LAN, WAN, and workstation issues
  • Install and configure IT equipment for users, including Active Directory administration, conduct incident analysis suggest process improvements/liManage coordinate IT projects locally across multiple sites
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