Community Relations Manager - Philadelphia, United States - Enable Dental

Description

This position will cover Philadelphia and Pittsburgh, PA areaSummary: Under the supervision of the Director of Sales, the Community Relations Manager conducts sales and marketing efforts promoting facility and patient dental services.

This is a salary and commission-based role. Expenses for this role are paid following our standard travel expense policy.


Essential Duties and Responsibilities:
Develops and manages personal relationships with key personnel at senior living facilities and other assigned locations.
Advocate on behalf of the companys dental services with patients, patient advocates, and or other targeted audiences. Effective communication skills in presenting the companys vision, goals, and services. Represent Enable Dental at various community and facility events. Prepare and deliver marketing materials and identify areas of improvement within the current market. Using CRM platform track marketing activities with detail and follow up. Generate sufficient sales to meet the minimum monthly quota.
Work closely with the Operations Department (Records).Strong computer skills and the ability to learn new programs quickly.
Access to personal transportation and have a "clean" driving record. Must complete frequent compliance tasks.
Other duties as assigned.


Supervisory Responsibilities:
None


Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service:
Manage difficult situations; respond promptly to needs of patients and advocates; solicit feedback to improve service; respond to requests for assistance; meet commitments


Interpersonal skills:
Focus on solving conflict; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to others ideas

Written Communication:
Write clearly; edit work for spelling and grammar; present numerical data accurately; able to read and interpret information

Teamwork:
Balance team and individual responsibilities; exhibit objectivity; welcome feedback; contribute to building a positive team spirit; put the success of the team above own interests; able to build morale and attain group commitments and goals


Professionalism:
Tactfully approach others; react well under pressure; treat others with respect and consideration

Ethics / Diversity:
Show respect and sensitivity for cultural differences; educate others on the value of diversity; treat people with respect; keep commitments and inspire the trust of others


Safety and Security:
Observe and enforce safety and security procedures; report and correct potentially unsafe or hazardous conditions; ensure compliance of company policies and procedures


Qualifications:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Language Skills:
Ability to read and interpret documents including but not limited to compliance and safety documents; policy and training manuals, routine reports, and correspondence; speak effectively and present information to individuals in the organization

Mathematical Skills:
Ability to apply basic math skills; work with concepts such as fractions, percentages, ratios, and proportions to practical situations; effectively calculate figures such as discounts, etc


Reasoning Ability:
Ability to solve practical problems and deal with a variety of variables in situations where a high level of standardization exists; interpret instructions furnished in written or oral form

Computer Skills:
An individual should have intermediate knowledge of dental practice management software and Microsoft Office, Google Suite, and Internet software


Education and or Experience:
High school diploma or equivalent required.
Sales Experience helpful.
Knowledge of dental terminology. J-18808-Ljbffr