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Daytona Beach

    Customer Demand Planner - Daytona Beach, United States - Gateway Recruiting

    Gateway Recruiting
    Gateway Recruiting Daytona Beach, United States

    2 weeks ago

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    Description
    Essential Duties and Responsibilities:
    • Demand plan new orders based on current capacity considering lead times, and customer need dates but ultimately driven by earliest available slot.
    • Reviews orders delayed in Project Execution (due to customer approval delays/changes etc.) and realigns to suitable dates considering customer need, capacity, and any associated constraints.
    • Review order lines during the pre-production phase for existing parts, attend design reviews for newly released parts, and review BOM/ build/test requirements to identify risk.
    • Understands customer's critical need dates and priorities loading the plan in line with that where possible working within business constraints and capacity.
    • Handling impact to customer changes or cancellations reviewing stranded materials, labor, etc. to minimize impact to inventory.
    • Identifying items for potential swap items in the schedule to support customer-critical deliveries.
    • Liaising with the Operations team on optimal batch sizes
    • Monitors project schedules and key milestones
    • Under guidance from the Project Managers, conveys delivery scenarios and options directly to the customer on what the business can/cannot achieve to lay out the best plan for all stakeholders.
    • Based on feedback from Planning & Operations, conveys Operational limitations based on volume, constraints, complexity, etc. to the Projects Team to discuss with customer to find the optimal solution
    • Report accurate information within the ERP system in a timely fashion.
    • Work with the Demand Coordinator to understand Orders forecast/strategic projects and Project Management & Operational team to develop optimal approach through production.
    • Ensure clean handover to Operations for the upcoming Planning window.
    • Attend meetings and present approaches, risks, concerns, and opportunities to meet needs.
    • Maintain excellent communication and working relationships with all departments within the company.
    • Comply with and assist in the enforcement of all company safety policies.
    • Other duties as assigned by the Supervisor and the Project Manager
    Education and Experience:
    • High School Diploma or GED
    • Bachelor's Degree in a related field or equivalent experience
    • CPIM Certification preferred.
    • Min. 3 years of experience in supply chain/planning environment or Project Management utilizing MRP.
    Job Knowledge, Skills, and Abilities:
    • Ability to work with changing demands in a fast-paced environment.
    • Advanced understanding of Engineer to Order manufacturing processes
    • Strong problem-solving skills using data-based analytics.
    • Excellent communication skills with both internal and external customers at the executive level
    • Proficiency in MS Office products with advanced knowledge of Excel
    • Ability to work with little to no supervision for extended hours.
    • Professional appearance and behavior
    • Exceptional customer service and support skills.
    • Highly organized.
    • Ability to deal effectively and tactfully with a wide variety of individuals.
    • Ability to work independently in a dynamic environment; able to change direction, remain flexible, and respond.
    • Problem solving.
    • Excellent verbal & written communication skills.
    • A "can-do" attitude.
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