Jobs

    Lead Revenue Agent 3 - Wenatchee, United States - Washington State Department of Revenue

    Washington State Department of Revenue
    Washington State Department of Revenue Wenatchee, United States

    2 weeks ago

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    Description

    Description



    This is an excellent opportunity exclusive to WA State Department of Revenue (DOR) employees.


    Attention Revenue! The Compliance division is seeking a Lead Revenue Agent 3 to join the Wenatchee Mainstream team. This role serves as the designated lead worker and trainer for junior Revenue Agents, offering guidance to the team in the absence of the supervisor.
    The hiring manager will commence screening applicants starting from May 23, 2024, and may finalize a hiring decision at any point thereafter. Submit your materials promptly for a competitive edge.
    Feel free to delve into the details of this opportunity below and share this message with potentially qualified individuals.

    Duties

    In addition to leadership and training responsibilities, this position deals with resolving intricate, time-consuming, and potentially sensitive taxpayer accounts, involving thorough investigations into cases with significant financial liabilities.
    This position also:
  • Reviews training plans and assesses the progress of training.
  • Evaluates the case work of all team members and provides recommendations for further action.
  • Offers expert knowledge on all facets of collection activities to staff at all levels.
  • Conducts interviews to resolve challenging cases of delinquent tax liabilities with taxpayers and their representatives.
  • Analyzes credit details meticulously, conducts financial interviews, and assesses assets to ascertain the taxpayer's financial capacity.
  • Issues compliance tax assessments, initiates and files tax warrants in the county where a business is situated.
  • Delivers customer service during designated front counter support days and as needed for front counter assistance.

    • Qualifications

    Two years of experience as a Revenue Agent, with at least one year at the journey level within the Department of Revenue

    OR

    A bachelor's degree with a focus on business administration, accounting, public administration, political science, economics, criminal justice, sociology, psychology, law, or a closely related field

    AND

    Two years of experience in personal or business finance, tax auditing, law, law enforcement, claims adjustment, business tax records examination and analysis, civil debt collection, or other relevant fields.

    Additional qualifying experience can be substituted year-for-year for education.