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Shift Manager

    Shift Manager - Hillsboro, United States - Dairy Queen

    Dairy Queen
    Dairy Queen Hillsboro, United States

    2 weeks ago

    Dairy Queen background
    Description

    Job Description

    Job Description

    We are seeking a Shift Manager to join our team You will be responsible for overseeing and coordinating the activities of the restaurant sales team.

    Responsibilities:

    • Supervise team of workers
    • Adjust daily schedule for shift personnel to ensure optimal efficiency
    • Train and evaluate employees
    • Track monthly results and trends for business forecasting
    • Resolve escalated customer complaints

    Qualifications:

    • Previous experience in restaurant, customer service, or other related fields
    • Ability to thrive in a fast-paced environment
    • Excellent written and communication skills
    • Strong leadership qualities

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