Jobs
>
San Francisco

    NPI (New Product Introduction) Engineer - Hardware - San Francisco, CA, United States - Botrista, Inc.

    Botrista, Inc.
    Botrista, Inc. San Francisco, CA, United States

    4 weeks ago

    Default job background
    Description

    About Us:

    At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button.

    Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.

    We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.

    Each drink is crafted by nature, and perfected by innovation - we'd love to have you be a part of it.

    Position Summary

    We are looking for a Success Engineer to own the technical rollout of new features and programs. This role plays a pivotal role in ensuring a seamless experience for customers as they engage with our latest offerings, spanning new product lines, accessories, and initiatives. As we transition from hundreds to thousands of stores, this position will be instrumental in shaping our engineering roadmap, gathering feedback, and identifying evolving customer needs. If you're passionate about solving complex challenges and driving innovation, this role offers an exciting opportunity

    Job duties and responsibilities

    ● Gather feedback from customers regarding new features, contribute ideas for enhancements and drive the redesign process for subsequent versions.

    ● Address immediate issues for test customers, investigating root causes and collaborating with them to resolve problems effectively.

    ● Conduct regular customer interviews to understand their perspectives and behaviors, advocating for customer needs during the design phase.

    ● Develop comprehensive training materials for internal and external teams on all new features, partnering closely with the training department to ensure technicians can address common issues with prototypes.

    ● Support sales and marketing teams by providing technical expertise for product demos, presentations, and customer inquiries.

    ● Collaborate closely with the field service technician team to identify failure trends and communicate priorities for engineering fixes.

    ● Plan and execute tests to assess the longevity of new components in real-world settings, quantifying improvements compared to previous designs.

    ● Customize prototypes to meet beta customers' requirements, such as integrating additional screens for marketing purposes or adapting pump types for faster dispensing.

    ● Monitor and analyze product performance metrics, providing insights and recommendations for continuous improvement.

    ● Collaborate cross-functionally with engineering, product management, and customer support teams to ensure a cohesive approach to new product introductions and customer issue resolution.

    ● Up to 25% travel expected

    Requirements

    ● BS/MS degree in mechanical engineering, electrical engineering, or other relevant engineering degree

    ● Minimum 3 years of work experience designing and testing hardware devices

    ● Strong communication skills to gather input and communicate across teams

    ● Strong interpersonal skills to build relationships with customers, vendors and partners

    ● Creative and innovative problem-solving skills

    ● Data-driven and analytical mindset

    ● Fast learner and takes initiative. Ability to work independently and proactively seek out answers.

    Preferred qualifications:

    ● Mandarin fluency

    ● Experience in the food and beverage industry

    Benefits:

    • Fully company-paid Medical and 99% company-paid Dental and Vision Insurance
    • 3 weeks Paid Time Off, 5 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401K
    • Beautiful new SF office with outdoor rooftop workspace
    • Free beverages with our Bot, snacks, and Wednesday lunches
    #J-18808-Ljbffr
  • Astranis

    Radio Hardware Engineer

    1 week ago

    Astranis San Francisco, United States

    Astranis is on a mission to bridge the digital divide by connecting the four billion people worldwide who currently lack internet access. We're doing this by building the next generation of smaller, more cost-effective spacecraft to bring the world online. · As a team, we've lau ...

  • Astranis

    Radio Hardware Engineer

    2 weeks ago

    Astranis San Francisco, United States

    Astranis is on a mission to bridge the digital divide by connecting the four billion people worldwide who currently lack internet access. We're doing this by building the next generation of smaller, more cost-effective spacecraft to bring the world online. · As a team, we've lau ...

  • GoForward

    Senior Hardware Engineer

    3 weeks ago

    GoForward San Francisco, CA, United States

    San Francisco, CAEngineering – Hardware /Full-time /On-siteWe are growing our hardware engineering team and looking for world-class design engineers with experience developing scalable hardware solutions from concept to production. As an early member of our engineering team, you' ...

  • VergeSense

    Hardware Engineer

    3 weeks ago

    VergeSense San Francisco, United States

    Our Company · The workplace has undergone a complete transformation. Historically, occupancy was consistent; everyone worked in-office five days per week. But post-pandemic, occupancy is inconsistent, unpredictable, and dynamic, as work has become more flexible than ever before. ...

  • VergeSense

    Hardware Engineer

    1 week ago

    VergeSense San Francisco, United States

    Our Company · The workplace has undergone a complete transformation. Historically, occupancy was consistent; everyone worked in-office five days per week. But post-pandemic, occupancy is inconsistent, unpredictable, and dynamic, as work has become more flexible than ever before. ...

  • PSG Global Solutions

    Hardware Engineer

    1 week ago

    PSG Global Solutions San Francisco, United States

    We're looking for a · Hardware Engineer , working in · Pharmaceuticals · and · Medical Products · industry in · 269 E Grand Ave, South San Francisco, California, 94080, United States . · Develop and run novel tests and procedures. · Implement and appropriately modify vario ...

  • VergeSense

    Hardware Engineer

    1 week ago

    VergeSense San Francisco, United States Full time

    Our Company · The workplace has undergone a complete transformation. Historically, occupancy was consistent; everyone worked in-office five days per week. But post-pandemic, occupancy is inconsistent, unpredictable, and dynamic, as work has become more flexible than ever before. ...

  • GEICO

    Senior Manager of Hardware Engineering

    2 weeks ago

    GEICO San Francisco, United States

    Senior Manager Hardware Engineering Orchestration and Fabric Management · Position Summary · GEICO is seeking an experienced Senior Manager for our Hardware Engineering organization with a passion for building secure, efficient, and resilient technology platforms. The primary r ...

  • Ampcus Incorporated

    Hardware Design Engineer 4

    2 weeks ago

    Ampcus Incorporated San Francisco, United States

    Role: Hardware Design Engineer · Location: San Francisco, CA (Hybrid) · Duration: Contract · Top 3 Hard Skills Required + Years of Experience · • Proficient in using C/C++ (5+YOE) · • Systemverilog (5+ YOE) · • UVM experience required (5+ YOE) - VMM/OVM is a plus · Summary: · Th ...

  • Samsara Early Career Opportunities

    Hardware Product Design Engineer

    6 hours ago

    Samsara Early Career Opportunities San Francisco, United States

    About Samsara Hardware Engineering: · Samsara's hardware systems bridge the gap for the rapidly evolving world of physical operations to a cloud platform that enables our customers to increase the safety, efficiency, and sustainability of the operations that power the global eco ...

  • Amazon

    Sr. Hardware System Engineering Program Manager, eero Hardware

    2 weeks ago

    Amazon San Francisco, United States

    Job ID: | Services LLC · eero is looking to hire a Hardware System Engineering Program Manager (EPM) to lead a new initiative that will augment eero's portfolio and provide new opportunities for eero growth in new markets. The EPM will work closely with Contract Manufacturers (C ...

  • SPAN Inc

    Hardware Test Engineer

    3 weeks ago

    SPAN Inc San Francisco, United States

    Our Mission · At SPAN, we are building products to drive the rapid adoption of renewable energy by designing the infrastructure for a distributed, renewable grid. Our smart replaces the standard electrical panel to become the center for connected power in the home, providing int ...

  • Fastly

    Principal Hardware Engineer

    3 weeks ago

    Fastly San Francisco, United States

    Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as ...

  • SPAN Inc

    Hardware Test Engineer

    2 weeks ago

    SPAN Inc San Francisco, United States

    Our Mission · At SPAN, we are building products to drive the rapid adoption of renewable energy by designing the infrastructure for a distributed, renewable grid. Our smart replaces the standard electrical panel to become the center for connected power in the home, providing inte ...

  • Astranis

    Radio Hardware Engineer

    2 weeks ago

    Astranis San Francisco, United States

    Astranis is on a mission to bridge the digital divide by connecting the four billion people worldwide who currently lack internet access. We're doing this by building the next generation of smaller, more cost-effective spacecraft to bring the world online. · As a team, we've lau ...

  • Fabric Cryptography

    Cryptography Hardware Engineer

    3 weeks ago

    Fabric Cryptography San Francisco, United States

    Santa Clara, California / · Belgium / · Boston, Massachusetts / · British Columbia / · Chicago / · France / · London / · Los Angeles, California / · New York, New York / · San Francisco, California / · Seattle, Washington / · Toronto · WE ARE BUILDING THE WORLD'S FIRST ...

  • Astranis

    RF Hardware Engineer

    1 week ago

    Astranis San Francisco, United States

    Astranis is on a mission to bridge the digital divide by connecting the four billion people worldwide who currently lack internet access. We're doing this by building the next generation of smaller, more cost-effective spacecraft to bring the world online. · As a team, we've lau ...

  • Forward

    Senior Hardware Engineer

    3 weeks ago

    Forward San Francisco, United States

    We are growing our hardware engineering team and looking for world-class design engineers with experience developing scalable hardware solutions from concept to production. As an early member of our engineering team, you'll play a key role in building the future of healthcare. Yo ...

  • GoForward

    Hardware Engineering D

    3 weeks ago

    GoForward San Francisco, CA, United States

    San Francisco, CAEngineering - Hardware /Full-time /On-siteForward is on a bold mission to make high-quality healthcare available to a billion people across the globe. We're building the world's most advanced healthcare platform from the ground up, combining hardware, software, a ...

  • Astranis

    Radio Hardware Engineer Associate Program

    1 week ago

    Astranis San Francisco, United States

    Associate Engineer positions typically last for twelve weeks, and are salaried roles designed for students who have already received a bachelor's degree (or who will have done so before working at Astranis). · As an Associate Engineer, you will have an amazing opportunity to work ...