Jobs
>
Merrill

    Customer Experience Specialist - Merrill, United States - IncredibleBank

    IncredibleBank
    IncredibleBank Merrill, United States

    2 weeks ago

    Default job background
    Description
    CategoryCommunity BankingDescriptionWe know what you're thinking. 'What kind of name is IncredibleBank?'Well, we're glad you asked.
    With a name like IncredibleBank, we have a lot to live up to.

    Our name is a promise we make every day to our customers and to our team members (and hey, that could be you).

    A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.
    At IncredibleBank, we're all about ICE.

    What's ICE? ICE stands for Incredible Customer ExperienceTM (that's right - an experience so good and so important we trademarked it).

    ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer-focused banking.

    Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.

    So - how can you help us live up to our name?About the RoleWe are eager to discuss the prospect of you joining our team as our next incredible team memberThis position reports to the Market Manager at our IncredibleBank branch location in Merrill, WI and allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own Duties and responsibilities may include:Proactively greeting customers at the door, establishing a foundation for a positive interaction.

    Acting as a customer ambassador for the bank and providing a high-quality customer experience worthy of our brand.
    Gaining a basic understanding of bank products and services. Identifying opportunities to connect the customer with banking partners to grow a customer's entire financial relationship.

    Utilizing banking software and systems to assist customers with their banking needs in branch, to include processing customer transactions such as deposits, loan payments, withdrawals, etc.

    Verifying all check and deposit amounts are accurate. Following all endorsement procedures and verifying that appropriate information is collected (such as signatures) in support of the transaction. Ensuring all items are negotiable before processing the transaction.
    Maintaining cash levels within your drawer with minimal errors or variances in accordance with company policy.
    Completing debit card maintenance and reorders as it pertains to lost cards and fraud.

    Understanding and effectively demonstrating the use of mobile app technology to assist customers with their digital banking needs, to include enrolling in e-statements, completing mobile deposits, and scheduling transfers.

    This is a regular full-time hourly non-exempt position, averaging approximately 40 hours/week.

    Schedule may vary between the hours of 8:00 am to 5:30 pm CST Monday through Friday and 9 am to 12 pm CST on Saturdays.

    Intermittent travel may be requested to assist with staff coverage at a second IncredibleBank location in Tomahawk, WI.About YouYou do what is right over what is easy.

    You don't settle for good enough. You're driven to learn and grow. You recognize your impact on the customer experience, regardless of your role.
    Those attributes are just a few things our incredible employees have in common.

    And, if you are looking for an opportunity to learn about banking and enjoy cash handling, we'd be so excited to learn a little more about you and your interest in joining the team Our recommended and preferred qualifications are:
    High school diploma or general education degree (GED) preferred.
    Individuals seeking high school Youth Apprenticeship are encouraged to apply.
    Customer service, cash handling, and/or retail experience desired.
    About Our Benefits and CompensationOur promise of ICE extends to our employees as well.

    Our employees are our greatest asset, and we strive to show our appreciation by offering top-tier benefits and, dare we say, more than competitive compensation that we're willing to discuss up front.

    And we are constantly evaluating and improving our benefits.

    In fact, eligible employees receive over 30 days off per calendar year That includes 18 days of PTO to begin, PLUS an Anniversary Holiday, Birthday Holiday, Wellness Holiday, and 12 observed Bank Holidays.


    Check out our total rewards package at:
    the CompanyIncredibleBank first started in 1967 as River Valley Bank with a single location in Rothschild, WI. And we may have strong roots in community banking, but IncredibleBank wasn't awarded as one of America's Most Innovative Banks by the Independent Community Bankers of America for our popcorn Fridays. Though we do love free popcorn...We strive to stay on the leading edge of banking technology with the goal providing the best, simplest way for our customers across the country to do their banking. But if our customers need us, they can pick up the phone and talk to a real person. And that's what makes us America's first national online community bank. And who doesn't love the idea of a national community?Today, IncredibleBank is a $1.9 billion-asset institution that has grown to 15 brick-and-mortar locations with customers in all 50 states. But we know that as an employer, it's less about size than it is about culture. That's why we're especially proud to have been certified as a Great Place to Work.

    Learn more about our Great Place to Work engagement results here:
    , WIAbout the OrganizationAt IncredibleBank, we believe in our employees, our customers, and the impact we make in our communities. When your name is Incredible, it's a lot to live up to And we feel it.

    Because of that, we continually look to raise the bar, expect more out of ourselves and each other, break out of 'traditional banking,' and make our mark in an industry that needs a good shake-up It's #HowWeIncredibleEOE StatementIncredibleBank is an Equal Opportunity Employer.

    We will consider applicants for our positions without regard to any category protected by applicable federal, state, or local law, including but not limited to:

    race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.

    This position is currently accepting applications.#J-18808-Ljbffr


  • IncredibleBank Merrill, United States

    Category · Community Banking · Description · We know what you're thinking. "What kind of name is IncredibleBank?" · Well, we're glad you asked. · With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our t ...


  • IncredibleBank Merrill, United States

    CategoryCommunity Banking · Description · We know what you're thinking. "What kind of name is IncredibleBank?" · Well, we're glad you asked. · With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our tea ...


  • Aqua Finance Schofield, United States Part time

    Customer Experience Specialist · In compliance with the company policies and procedures, the purpose of the Customer Experience Specialist is to provide an unmatched experience for our customers by answer incoming customer calls and provide single call resolution to all questio ...

  • Aurora Ventures

    IT System Engineer

    3 weeks ago


    Aurora Ventures Merrill, United States

    We are an IT service provider based in Dortmund, with locations in Oberhausen, Hagen, and Hannover, and service centers in Herdecke, Hamburg, and Munich. Our specialty: sustainable and scalable solution concepts for the digital office environment. Our clients: ranging from small ...


  • Quantum Innovations Merrill, United States

    There are many reasons to collaborate with European Medical Consulting Adam. In the following section, you will see how you can benefit from our free services and save valuable time: · You will have access to exclusive and unpublished job opportunities · Our relocation service wi ...

  • Horizon Group

    Order picker

    4 days ago


    Horizon Group Merrill, WI, United States Freelance

    **Item Industrietechnik GmbH is the pioneer in the field of system construction kits for industrial applications and a global partner of the manufacturing industry. It is headquartered in Solingen and has subsidiaries internationally. With expertise and passion, around 900 employ ...


  • IncredibleBank Wausau, United States

    Category · Community Banking · Description · We know what you're thinking. "What kind of name is IncredibleBank?" · Well, we're glad you asked. · With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our ...


  • Individually Owned and Operated Ace Hardware Store Merrill, United States Part time

    About Merrill Ace Hardware · General Summary · The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. · Essential Duties & Responsibilities · Include the ...


  • IncredibleBank Wausau, United States

    CategoryCommunity Banking · Description · We know what you're thinking. "What kind of name is IncredibleBank?" · Well, we're glad you asked. · With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our tea ...


  • IncredibleBank Wausau, United States

    CategoryCommunity BankingDescriptionWe know what you're thinking. 'What kind of name is IncredibleBank?'Well, we're glad you asked.With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and h ...

  • Travel Nurses, Inc.

    Travel Nurse RN

    4 days ago


    Travel Nurses, Inc. Merrill, United States

    Job Description · Travel Nurses, Inc. is seeking a travel nurse RN Med Surg for a travel nursing job in Merrill, Wisconsin. · Job Description & RequirementsSpecialty: Med Surg · Discipline: RN · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · Employment Type: T ...

  • Travel Nurses, Inc.

    Travel Nurse RN

    5 days ago


    Travel Nurses, Inc. Merrill, WI, United States

    Travel Nurses, Inc. is seeking a travel nurse RN Med Surg for a travel nursing job in Merrill, Wisconsin. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · Employment Type: Travel · Job Des ...

  • Church Mutual Insurance, S.I.

    Service Specialist

    2 weeks ago


    Church Mutual Insurance, S.I. Merrill, United States

    Introduction · Looking to join a vibrant organization that makes a difference? · At Church Mutual, we Stand for Good: Our work is powerful, inspiring and meaningful because we serve those who serve others. We specialize in insuring purpose-driven organizations, leading the way i ...

  • Church Mutual Insurance, S.I.

    Claim Processor

    1 week ago


    Church Mutual Insurance, S.I. Merrill, United States

    Introduction · Looking to join a vibrant organization that makes a difference? · At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insura ...

  • S.C. SWIDERSKI, LLC (Property Management, Construction, Real Estate, Development)

    Turnover Specialist

    2 weeks ago


    S.C. SWIDERSKI, LLC (Property Management, Construction, Real Estate, Development) Merrill, United States

    S.C. Swiderski, LLC is a regional leader in providing quality housing with professional service. As a fully integrated company, all areas of the business work together to deliver the SCS Difference . The company designs, plans, constructs, owns, and manages its real estate portfo ...

  • Church Mutual Insurance Company, S.I.

    Claim Processor

    1 week ago


    Church Mutual Insurance Company, S.I. Merrill, United States

    · Claim Processor - Worker's Compensation · Job Locations · US-WI-Merrill | US-WI-Milwaukee · ID · Category · Claim · Type · Regular Full-Time · Introduction · Looking to join a vibrant organization that makes a difference? At Church Mutual, our customers are at the heart of ...

  • AGRA INDUSTRIES INC

    Safety Specialist

    3 weeks ago


    AGRA INDUSTRIES INC Merrill, United States

    Job Description · Job DescriptionDescription:AGRA Industries is a family owned company that has been in the Merrill, WI community since 1962. We offer design, fabrication, equipment supply, and construction to the feed, seed, grain, ethanol and biofuels industries worldwide. At A ...

  • Church Mutual Insurance, S.I.

    Service Specialist

    1 week ago


    Church Mutual Insurance, S.I. Merrill, United States

    Introduction · Looking to join a vibrant organization that makes a difference? · At Church Mutual, we Stand for Good: Our work is powerful, inspiring and meaningful because we serve those who serve others. We specialize in insuring purpose-driven organizations, leading the way i ...

  • Church Mutual Insurance, S.I.

    Service Specialist

    2 weeks ago


    Church Mutual Insurance, S.I. Merrill, United States

    Introduction · Looking to join a vibrant organization that makes a difference? · At Church Mutual, we Stand for Good: Our work is powerful, inspiring and meaningful because we serve those who serve others. We specialize in insuring purpose-driven organizations, leading the way i ...


  • Church Mutual Insurance Company, S.I. Merrill, United States

    · Technical Claim Specialist- Commercial Property · Job Locations · US · ID · Category · Claim · Type · Regular Full-Time · Introduction · Looking to join a vibrant organization that makes a difference? · At Church Mutual, we Stand for Good: Our work is powerful, inspiring and ...