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Claims Administrator - Cincinnati, United States - Sheakley Group, Inc
Description
Job DescriptionJob Description
Job Summary
The main responsibility of this position is to assist the Workers' Compensation Account Management Team with their administrative needs.
We offer employees a range of perks including but not limited to:
Competitive Pay
Health, dental, vision, and life insurance
Additional insurance options:
Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
401(k) savings plan with match after 1 year
Continuous professional training and development
8 Paid Holidays
Paid time off for Birthday and Work Anniversary
Paid Vacation and PTO
Employee focused culture with appreciation events all year
Principal Duties & Responsibilities:
Workers' Compensation Claims Administration
Customer Service
Phone calls to client to verify information on claim status
Generate Reports
Entry of claim information into Sheakley's systems / Data Entry
Processing Mail and Faxes
Assistance with client retention and enrollment process
Qualifications:
Ability to handle sensitive information and maintain a high level of confidentiality
Ability to type 40 WPM with accuracy
Proficient with 10 key
Data Entry skills, both accurate and efficient
Excellent customer service and telephone skills
Proficient with Microsoft Office products (Word, Excel and Outlook)
Organized, attention to detail, flexibility and strong ability to multi-task
Ability to work in a fast paced environment individually or as a team
Effectively work with others to build consensus and rapport
Education and Experience
Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience.
Physical Demands
Ability to sit for prolonged periods of time
Ability to lift and move 25 lbs.
This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.