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    CSC Customer Service Spec 1 - Temple, United States - Workway

    Workway
    Workway Temple, United States

    3 weeks ago

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    Description

    Workway is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

    We are looking for a Customer Service Specialist responsible for answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests.

    Your specific duties will include:

    • Monitoring environmental alarms: doors, gates, parking lot intercoms & CCTV.
    • Assisting with the workflow and assignments for patient transporters.
    • Leading or participating in projects in support of the department.
    • Providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
    • Performing all position-appropriate duties as required in a competent, professional, and courteous manner.
    Specific qualifications for the position include:
    • Proficiency with the Microsoft Office Suite of software.
    • Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or dispatch service experience preferred.
    • 1+ year experience required.
    • H.S. Diploma/GED Equivalent.
    Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.

    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today

    Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit To receive state and federal compliance posters, e-mail or call
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