Asst Portfolio Manager, Property Mgt., - Dallas, United States - Evergreen Residential Holdings, LLC

Description

We are Evergreen Residential, a high growth early-stage institutional investment platform in the single-family residential sector. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about the business without taking ourselves too seriously. We look for people who thrive in an entrepreneurial and fast paced environment. If you are self-motivated and mission driven with a 'can do' mindset and see solutions where others may see problems, come and grow with us

We offer a flexible, empowering culture, competitive compensation and benefits, and potential for career growth through working closely with, and learning from, our experienced leadership team.

Overview: We are looking for individuals who are experienced in Property Management operations, passionate about the resident experience, and who thrive in a fast-paced environment to join our team. The Assistant Portfolio Manager assists the Portfolio Manager in the day-to-day operation of managing single-family home rentals including managing the financials and working with residents during their tenancy to ensure policy compliance while providing genuine customer service. Key objectives are to collaborate in creating a positive team environment and to deliver service excellence.

Team: Reports into EVP, Property Management and will coordinate with managers across business functions.

This position is based in Dallas, TX, however travel may be required to US locations where our property portfolio is located.

The Role: This position includes, but is not limited to, the following responsibilities:

• Assisting in managing a portfolio of single- family residential homes in accordance with company objectives, metrics, and policies
• Assisting the Portfolio Manager in maintaining occupancy levels, ensuring positive resident relations, and complying with all reporting requirements
• Providing exceptional customer service by assisting with resident move-in/move-out needs and responding to requests in a professional and timely manner
• Monitoring and working through all applicable reports and tasks
• Managing accounts receivable processes, daily depositions, reconciliation, and collections efforts
• Managing resident and property related issues as they arise and document in specified property management system
• Assisting with all electronic record keeping including lease files for the residents in assigned areas ensuring file management quality control including document storage in proprietary database

Qualifications and Experience

• High school diploma or GED required
• 2 or more years' experience single-family management experience preferred
• Proven administrative experience in Property Management or related field
• Must possess a valid driver's license
• Working knowledge of property management software programs and Microsoft Office Applications including Outlook, Excel and PowerPoint
• Customer service oriented
• Strong communication, organizational and interpersonal skills
• Detail-oriented with excellent follow-up and time-management skills, able to consistently meet goals and deadlines without sacrificing quality
• Proactive, self-directed, and highly motivated

About Evergreen Residential

Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City.

The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen.

Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health.

Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions.

Equal Opportunities and Other Employment Statements

We are deeply committed to building a workplace and community where inclusion is not only valued, but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.