Customer Support Specialist - Orlando, United States - Insight Global Healthcare

Description

Job Description

Position: Customer Support Specialist

Location: Remote

Hours: Monday-Friday 8-5 est

Training: 3-4 weeks 9 am- 6 pm (ONSITE)

Duration: 6 month contract to hire

Pay Rate: $17

Start Date: May 6th

Interview Process: 1 interview to hire

Must Haves:

• Customer Service experience
• Remote working experience
• Microsoft/Excel is a must
• Great communication and phone presents
• Detail Oriented, handle difficult conversations

Plusses:

• Sales and Customer Hospitality
• Call Center Experience
• Bachelor's degree

Day to Day:

Insight Global is looking to hire a Hybrid Customer Support Specialist to join a reconnection team. This person would be responsible for communicating with customers, focus on relationship and building repour. This person will need to have the ability to handle difficult conversations regarding feedback on products and essentially selling them back in This person needs to have great phone presence and have great attention to detail.