- Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system.
- Close shift for the business day and create bank deposits for the following day.
- Go above and beyond to keep the front desk area and lobby clean and orderly.
- Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Regular cleaning of all exercise equipment and tanning beds.
- Regular restroom and wet area cleaning and stocking.
- Customer service background preferred.
- Must be able tow work overnight hours (10:00pm to 6:00am)
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Contribute to changing peoples lives every day by helping us create a healthier Planet
- Work hard and play hard with an amazing group of talented, dynamic professionals
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Customer Service Representative
3 weeks ago
Champion Window & Door Billings, United StatesReview compliancy (permits, licenses, EPA, contractor) requirements for accuracy and completion. Reconcile receipts to credit card transactions - Customer service support with customers and branch offices - Offer administrative support as needed, inc Customer Service Representati ...
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Customer Service Representative
2 weeks ago
DXP Enterprises Billings, United StatesDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technic ...
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Customer Service Representative
1 week ago
United Airlines Billings, United States Part time**** · **Customer Service Representative Part Time** · POST DATE February 22, 2022 LOCATION Billings,MT,US CATEGORY Customer Service JOB ID BIL · **Customer Service Representative** **Help United passengers reach their destinations, with a smile** As part of our passenger serv ...
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Customer Service Representative
1 week ago
Great Day Improvements: A Family of Brands Billings, United StatesOverview: · K-Designers Home Remodeling - Administrative Assistant/Customer Service Representative · K-DESIGNERS, a successful privately held home remodeling company has been in business for over 45 years and maintains its Brand Office in Billings, MT. A central reason for our ...
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Customer Service Representative
2 weeks ago
Enterprise Holdings Billings, United StatesFor a Customer Experience Representative (CXR). The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. Thi Customer Service Representati ...
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Customer Service Representative
3 weeks ago
Enterprise Mobility Inc Billings, United StatesOverview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Billings Logan International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to q ...
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Customer Service Representative
3 weeks ago
Enterprise Holdings Billings, United StatesOverview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Billings Logan International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to q ...
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Client Services Representative
3 weeks ago
Insight Global Billings, United StatesMust-Haves: · 1 + years previous clerical /administrative/ secretarial experience · High School or experience equivalent · Strong attention to detail - Document matching will be a large part of the position · Plus: · Previous banking / FI experience · Strong Microsoft Offic ...
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customer service representative
1 week ago
Family Dollar Billings, United StatesFamily Dollar STATE AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Customer Service Representative
6 days ago
U-Haul Billings, United StatesLocation: · 1515 Grand Ave, Billings, Montana 59102 United States of America · START TODAY, GET PAID TODAY New hires eligible for BONUS · Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...
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Patient Service Representative
5 days ago
Intermountain Healthcare Billings, United StatesJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.Scope1.Greets patients. Answer phones, takes messages, returns calls and provides needed ...
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Customer Service Representative
1 week ago
Aire Serv of Billings Billings, United StatesWith more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first ...
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Customer Service Representative
5 days ago
Speedy Glass Billings, United StatesOur Customer Service Representative opportunity in Billings has a salary range from $18 to $20 an hour based on experience · You will needState issued Driver's license and clean driving record · Physical Requirements: Sitting/computer use for extended periods of time · For over ...
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Customer Service Representative
1 week ago
Jeff Wigen - State Farm Agent Billings Metropolitan Area, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Jeff Wigen - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agen ...
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Customer Service Representative
3 weeks ago
Enterprise Holdings Billings, United StatesOverview: · Start your career with Enterprise Were hiring immediately for a Customer Service Representative at the Billings Logan International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to ...
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Customer Service Representative
1 week ago
Don Lillis - State Farm Agent Billings Metropolitan Area, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
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Member Services Representative
3 days ago
Planet Fitness Billings, United StatesOur Job Opening · We are searching for an Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judge ...
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Client Services Representative
1 week ago
Insight Global Billings, United StatesMust-Haves: · 1 + years previous clerical /administrative/ secretarial experience · High School or experience equivalent · Strong attention to detail - Document matching will be a large part of the position · Plus: · Previous banking / FI experience · Strong Microsoft Offic ...
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Customer Service Representative
2 weeks ago
DXP Enterprises Billings Metropolitan Area, United StatesJob Description · Job DescriptionDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the produ ...
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Patient Service Representative
1 week ago
Meduitrcm Billings, United States** Patient Service Representative** · **Job Category****:** Non Exempt Admnistrative **Requisition Number****:** PATIE001536 Showing 1 location **Job Details** · **Description** · Education/Experience · High school diploma or GED required · Prefer some college · Prefer mini ...
Member Services Representative - Billings Metropolitan Area, United States - PF Management Group
Description
Job Description
Job DescriptionOur Job OpeningWe are searching for an Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Some of your responsibilities will include:
Customer Service/Front Desk Activities
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance
Member Services Representative professionals in Billings
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Alixandria Brooks
Certified Nursing Assistant