- Identifies decision makers and builds working relationships at hospitals, physician's offices, skilled nursing facilities, assisted living facilities, and various medical institutions
- Makes planned visits to referral source facilities to build census and develop an interconnectedness between hospice personnel and referral sources
- Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced.
- Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced.
- Develops and implements marketing plan for Hospice Services.
- Assures effective conversion of inquiries by working in conjunction with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries.
- Meets with potential Hospice clients and family to explain hospice benefits and solutions in such a manner that they opt for the hospice benefit through Interim HealthCare Hospice.
- Meets with appropriate managers of the consumer audience and skilled home health services to assure optimal conversion of appropriate Interim HealthCare clients and patients to Interim HealthCare Hospice.
- Conducts an initial psychosocial assessment of assigned patients/families within five (5) calendar days of admission to contribute to the comprehensive assessment of the patient's/family's needs and the IDG plan of care.
- Provides individual and/or family counseling in response to the mental and emotional status of the patient/family to reduce barriers to achieving the goals of care.
- Identifies special needs related to religious or cultural diversity and how these impact the implementation of the IDG plan of care.
- Provides counseling in response to identified anticipatory grief or pathological grief, if so qualified, or identifies alternative resources for such and provides direction to those resources.
- Evaluates identified financial or environmental concerns and directs the patient/family to appropriate community resources, as well as provides follow-up.
- Provides crisis intervention support to the patient/family, members of a facility caregiver group or the IDG.
- Provides psychosocial updates to facility staff providing short term inpatient care or respite care.
- Participates in the development of the IDG plan of care and attends regularly scheduled IDG meetings.
- Assists the attending physician and other IDG members, including facility staff, in understanding significant social and emotional factors related to death/dying issues of the patient/family.
- Participates in discharge planning for the patient/family when needed.
- Assists the patient/family in electing advance directives, securing durable power of attorney, making funeral arrangements and other financial, legal and healthcare aspects of end-of-life choices.
- Works under the direction of the Medical Director.
- Completes other assignments as requested and assigned.
- May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
- Graduate of a Master's program in social work accredited by the Council on
Social Work Education. - Licensed to practice as a Social Worker in the state in which employed. License is active and in good standing.
- Minimum of one (1) year's experience in health care.
- Hospice experience preferred.
- Able to provide proof of a valid driver's license, if applicable.
- Able to provide proof of valid auto liability insurance if assignment includes driving own vehicle.
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