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    Help Desk Technician - Atlanta, United States - firstPRO 360

    firstPRO 360
    firstPRO 360 Atlanta, United States

    3 weeks ago

    Default job background
    Description

    Growing and highly stable company has an immediate need for an IT HelpDesk / Service Desk Technician on a direct hire basis. In this role, you will work on a mid-sized IT team within ServiceNow in order to clear Tier 1 tickets related to Office 365, Windows, Active Directory, Exchange, Citrix, hw/sw support, and more. This is an awesome company with a reputation for promoting from within. This role is 3 days in the office (fully remote candidates do not apply), and you must be able to clear a drug and background screening.

    Requirements:

    *1+ years' experience working on a helpdesk within a ticket queue.

    *ServiceNow or Zendesk highly preferred.

    *MUST have excellent speaking skills, professional demeanor, and positive attitude.

    *Can fully clear a 10-panel drug screen and criminal background check.

    *Bachelor's Degree preferred.

    *Must have reliable personal vehicle.

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