PT Receptionists - Wilmington, DE
2 days ago
Job description
Evenings, Monday-Thursday from 4:30PM-8:00PM, Days, Monday-Thursday 10AM-3:00PM
Position Summary:
Serves as the first point of contact between CHILD, Inc. and the general public. Professionally greets and responds to inquiries by the general public, clients, visitors and callers both face-to-face and over phone. Handles other duties as assigned. Works evening hours. Daytime hours needed occasionally to cover vacations.
Evening Duties and Responsibilities:
- Answers telephone, channel calls to appropriate staff members and/or voice mail
- Receives clients and visitors and directs them to appropriate personnel
- Provides information and referrals to callers and visitors
- Prioritizes calls
- Accepts payments and provides receipts
Day Duties and Responsibilities:
- Assist with donations (i.e., sorting, lifting, carrying)
- Assist with mailings, shredding, brochure printing and folding, training materials and event preparation.
- Organized retention files by shred by date, log and purge files per HIPAA Policy.
- May perform data entry into client database and other clerical duties.
- Cover front desk reception for lunch breaks.
Education, Experience, Skills & Other Requirements:
- Possession of High School diploma or equivalent
- Reliable
- Bilingual Preferred
- Excellent telephone etiquette
- Ability to exhibit calm, friendly, courteous and professional demeanor
- Experience with computers and standard software
- Experience with administrative and clerical skills
- Ability to maintain confidentiality
- Ability to interact with all types of individuals
Job Type: Part-time
Pay: $ $16.00 per hour
Expected hours: 12 – 24 per week
Language:
- Spanish (Preferred)
Work Location: In person
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