End User Support Technician - Greensboro
1 month ago

Job summary
We are seeking an End User Support Technician to join our team. As a leading Trane independent office, we offer competitive pay and compensation, benefits, growth opportunities and more.We take pride in all we do and in our Associates which is why we offer competitive pay and compensation,
- Process troubleshoot and resolve incidents and service requests within defined SLAs through the IT Help Desk system.
- Monitor manage the IT Help Desk ticketing queue escalate to the appropriate support team when necessary.
Job description
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