Escalation Engineer - Dallas, TX

We're hiring: Escalation Engineer – Tier 3 (Dallas, TX or Toronto, Canada) · We're working with a mission-driven business that's scaling fast and investing heavily in their product and customer experience.They're building an enterprise-grade, Chromium-based platform that helps or ...

About Agoda · We bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. · ...

Hiring - Network Systems Engineer (Projects) – (MSP) · This role is ideal for engineers who enjoy owning projects end-to-end and working across networking, servers, cloud, and Microsoft technologies in a fast-paced MSP setting. · ...

The Project Engineer (PE) serves as the technical lead and subject matter expert supporting multiple accounts with high-level engineering oversight. · Maintain high standards across all technical deliverables. · ...

+h2>About the Role · The world's most critical—and most targeted—business applications have been neglected for far too long. · As Onapsis continues to scale both its SaaS and on-premise offerings, we are evolving Product Technical Support from a reactive function into a strategic ...

This role is ideal for engineers who enjoy owning projects end-to-end and working across networking, servers, cloud, and Microsoft technologies in a fast-paced MSP setting. · ...

We are looking for a highly motivated and experienced Operations Escalation Lead to join our team at CloudTrucks. · ...

We are seeking experienced Service Analysts (NOC) to join the Dallas team. · This role is onsite only. · ...

The primary responsibility of the Director – Incident Engineering & Reliability is to lead the teams of engineers who provide deep technical troubleshooting, root cause analysis, and on-call response for major incidents. · ...

The Vice President of Escalations is responsible for building confidence, stability, and predictability across high impact issues that affect customers, partners, and internal operations. · Take ownership of escalated customer and partner issues requiring senior involvement. · Dr ...

The Network Consulting Engineer will perform proactive work within the environment to maintain best practices and keep a steady state. · ...

The Sr. Managed Services Specialist/Engineer is responsible for resolving incoming technical telephone requests service desk tickets and email requests for technical assistance on a wide variety of hardware and software applications. · Provide comprehensive technical support serv ...

This position serves as a critical technical bridge between the Desktop Support Services team and Engineering, focusing on macOS and Jamf device management within an enterprise environment. · Serve as the primary escalation point for Desktop Support Services on all macOS and Jamf ...

+Job summary+ · Engineer will provide services as the primary engineer assigned to customer accounts in support of their systems, infrastructure and daily administration and management. · QualificationsA two year associate degree is required (bachelor degree in computer science o ...

The Principal Linguistic Engineer provides · linguistic science leadership across Arabic. · ...

Candidate MUST work onsite Any of the below shifts Night Shift 10pm-7am 2nd Shift 2pm-11pm Day Shift 6am-3pm Candidates MUST have previous experience to meet the following Monitor network systems including IP fiber and Private LTE PLTE environments using monitoring tools and alar ...

We are seeking experienced Service Analysts (NOC) to join the Dallas team. · Monitor network systems using monitoring tools and alarms. · Identify, troubleshoot, and escalate outages or performance issues across wired and wireless networks. · ...

The primary responsibility of the Director – Major Incident Command is to lead the organization's Major Incident Managers who shepherd P1/P0 events from detection through resolution. · This role ensures that incidents are run with rigor, transparency, urgency and discipline – and ...

+Job summary · Cognizant is seeking a Network Engineer for a full-time opportunity in Dallas. · +ResponsibilitiesMonitor using SolarWinds. · Troubleshoot routing issues. · +QualificationsOver 4 years of experience with Routing/switching. · ...

Fragomen's Business Immigration Coordinator position will provide you with the opportunity to make an immediate impact on our business. · ...