Technical Support Specialist - Trenton, United States - BMW Car IT

BMW Car IT Trenton, United States

3 weeks ago

Description

Aftersales

Woodcliff Lake (BMW NA), New Jersey

Technical Support Specialist - Drivetrain
Description

As an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack.

In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea.

If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located in Woodcliff Lake, New Jersey.

The Technical Support Specialist

Drivetrain is responsible to provide first level technical support utilizing the Technical Hotline Support System or other means of communication to all BMW centers and MINI dealers.

The incumbent will ensure that every BMW center and MINI dealer can provide the customers with the highest repair quality on their vehicles to get fixed right the first time.

Guidance is provided by the Technical Hotline Specialist so that proper and most current BMW diagnostic and repair procedures are utilized.

The Technical Support Specialist

Drivetrain will provide an adequate and professional reply to TSARA cases from dealers after reading all the information provided and reviewing all the internal information and systems such as FASTA, Current Issues library, Service Information Bulletins, Warranty History, etc.

This position will also provide repair instructions to dealers based on information provided Development and Engineering for every affected component

This role will initiate the escalation of cases to National Technical Support Engineers and/or Product Engineering as required in order to expedite the repairs of the vehicles to get diagnosed and repaired properly as required and will follow-up closely with TSEs and Product Engineers with the escalated cases as needed.

Join the team at BMW of North America and enjoy a high-performance employment package which includes:

Company sponsored Medical, Dental & Vision Insurance.
Employee car program.
401(k) Savings Plan.
Retirement Income Account.

Qualifications

Bachelors Degree in engineering or equivalent Technical Support experience with BMW and MINI vehicles
Minimum 3+ years in technical training and working experience as Master Technician level for BMW and MINI vehicles
Complete ASE certification as per BMW training guidelines
Blitz 3 certification if technical support is needed for PHEV and EV vehicles

BMW NA is an EEO employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Technical Support Specialist - Drivetrain
Automotive

Woodcliff Lake (BMW NA), New Jersey

United States

Legal entity:
BMW of North America LLC.

Location:
Woodcliff Lake (BMW NA), New Jersey

Job type:
Aftersales

Job ID:

2100042E

Published:
Full-time

#J-18808-Ljbffr

Peer Support Specialist

2 weeks ago

Pinnacle Treatment Centers Trenton, United States Full time

Peer Support Specialist · We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. · Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, touching the lives of ove ...
Customer Support Specialist

3 weeks ago

O'keefe Media Group Trenton, United States

O'Keefe Media Group · A celebrated American journalist and media innovator, James O'Keefe and his team is renowned for their impactful reporting that has inspired legislative reforms, led to official congressional inquiries, and the defunding of corrupt institutional programs. ...
Sr IT Support Specialist

3 weeks ago

Terumo Medical Corporation Trenton, United States

Job Summary: · The Sr. IT Support Specialist is responsible for administering and supporting the enterprise user community. This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to t ...
Product Support Specialist

1 week ago

ClassLink Trenton, United States

Would you like to join a rapidly growing and successful company? · Do you want to be a part of a team where customers say things like: · "I am amazed by how innovative this product is" · Headquartered in Clifton, NJ, · ClassLink · is a leading education technology company se ...
Customer Support Specialist

3 weeks ago

1010data Trenton, United States

**Customer Support Specialist** · **Customer Experience** - Delivery & Implementation - 355 · ****1010data values:**** · * Integrity: Doing the right things for the right reasons · * Agility: Adapting and thriving in a dynamic environment · * Teamwork: Combining our strengths to ...
Program Support Specialist

1 week ago

Biogensys Trenton, United States

Job Description · Job DescriptionWe are hiring a Program Support Specialist for one of our clients in Trenton, NJ. · Job Description: · Hands on server/network/storage hardware assembly, installation, testing and integrations with an android platform. · Hardware troubleshooting ...
Customer Support Specialist

3 weeks ago

Vicasso Trenton, United States

**Customer Support Specialist** · **HAMILTON, NEW JERSEY / PRODUCT CUSTOMER SUCCESS / FULL-TIME** · APPLY FOR THIS JOB Internet Creations is growing · 2020 has witnessed so many challenges for the business world and few departments have been as front-line as Customer Service. ...
Workstation Support Specialist

2 weeks ago

eTeam Trenton, United States

Hands-on experience with Microsoft Windows support · General knowledge and experience with Microsoft SCCM · Experience with Ivanti, Adobe, iOS, and other 3 rd party migration and personalization tools · Hands-on experience with Microsoft Office products. · General knowledge of ac ...
Field IT Support Specialist

2 weeks ago

APM IT Solutions Morrisville, United States

Job Description · Job DescriptionField IT Support Specialist · Salary based on experience and capabilities · Job Type: Full-Time · Qualifications: · High-school degree, job-related IT certifications and 2 years minimum work experience. · 2+ years IT work experience a plus. · Mana ...
Certified Peer Support Specialist

3 weeks ago

Rescue Mission of Trenton Trenton, United States Part time

Certified Peer Support Specialist - Mobile Unit Part Time (Trenton, NJ) · Can you look into the eyes of someone who is struggling and see their pain – while also seeing their potential? Are you passionate about providing opportunities to help people rebuild their lives? · The Mis ...
Residential Youth Support Specialist

2 weeks ago

National Mentor Holdings, Inc. Trenton, United States

New Jersey MENTOR, a member of the Sevita family, provides services for youth of all ages and their families lead healthy and stables lives. We offer a range of home-and community-based services with individualized therapeutic setting for youth in fo Support, Specialist, Resident ...
Residential Youth Support Specialist

1 week ago

Sevita Trenton, United States

New Jersey Mentor, a part of the Sevita family, provides Residential and Treatment Foster Care services to youth who may be facing out-of-home placements, transitioning back into the family home or independent living alternatives, or involved in the juvenile justice system. Throu ...
Distribution Services Support Specialist

3 weeks ago

Sysco Northeast Rdc Trenton, United States

Company:US2160 Sysco Guest Supply, LLC Zip Code:08873 Minimum Level of Education:Bachelors Degree Minimum Years of Experience:2 Years Employment Type:Full Time Travel Percentage:0 Compensation Range:$ $25.29 The compensation range provided is in compliance with state specific law ...
Onsite Warehouse Support Specialist

2 weeks ago

ShipBob, Inc. Trenton, United States

Job Description · Job DescriptionAs a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can: · Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you ...
PC Technical Support Specialist

3 weeks ago

MAINGEAR Trenton, United States

Job Description · Job Description · About MAINGEAR · Founded in 2008, MAINGEAR is a high-performance PC systems builder that offers custom gaming desktops, notebooks, and workstations. Each system is handcrafted for precision performance and uncompromised quality. This attentio ...
IT Support Specialist

2 weeks ago

Norstella Morrisville, United States

Description · About Norstella · At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate ...
Community Support Specialist

3 weeks ago

Legacy Treatment Services Trenton, United States

Community Support Specialist Job Details Job Location CSS DDMI ESH Mercer - Mercer County, NJ Position Type Full Time Education Level 4 Year Degree Salary Range $ $20.00 Hourly Job Shift Overnight Shift The duties of the Community Support Specialist include contributing to the de ...
Peer Support Specialist

3 weeks ago

Pinnacle Treatment Centers Trenton, United States

** Peer Support Specialist** · **Job Category****:** Clinical **Requisition Number****:** PEERS007177 Showing 1 location **Job Details** · **Description** · **Peer Support Specialist** · **We offer competitive salary, full benefits package, Paid Time Off, and opportunities fo ...
Product Support Specialist

1 week ago

ClassLink Trenton, United States

All Jobs · > · Product Support Specialist (Help Desk) · Would you like to join a rapidly growing and successful company? · Do you want to be a part of a team where customers say things like: · "I am amazed by how innovative this product is" · Headquartered in Clifton, NJ, ...
Product Support Specialist

2 weeks ago

avtechtechnologyinc Trenton, United States

· fairfieldadmission · + Apr 23 · + · + 2 min read · **Product Support Specialist** · Headquartered in Clifton, NJ, ClassLink is a leading education technology company serving schools around the world. · We are looking for a Product Support Specialist to provide tier 1 ClassLink ...