Spa Operations and Retail Manager - San Antonio
2 days ago
Job description
The Signia by Hilton La Cantera Resort & Spa—set atop the scenic rolling hills and majestic live oaks of the Hill Country—offers a tranquil yet sophisticated retreat with 140,000 sq.
ft.of elegant event space, a luxury spa, multiple outdoor pools, a dedicated kid's camp, and an 18-hole championship golf course.
The resort features four restaurants and five bars, providing everything from casual dining to gourmet experiences.Conveniently located just 20 minutes from San Antonio International Airport, we're close to premier shopping, dining, and local attractions such as Six Flags San Antonio.
We are excited to announce that we are seeking a Spa Operations and Retil Manager to join their teamWhat will I be doing?
As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
Develop and implement spa menus and marketing strategies
Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
Recruit, interview and train team members
Participate in and lead meetings
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education:
Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares:
Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Work LocationsSignia by Hilton La Cantera Resort & Spa
Schedule
Full-time
Brand
Signia Hilton
Job
Spa, Health Club, Recreation
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