Senior SRE Engineer - California, United States - RingCentral

Description

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software.

We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in.

We're currently looking for:
Senior Site Reliability Engineer, Infrastructure
RingCentral has a big distributed and high loaded system.

Our Infrastructure team is providing Docker infrastructure for LAB environments and Production services in our Data Centers and in Amazon Cloud.

We use Kubernetes and it is a big part of our work - from designing docker infrastructure to creation of automation for deployments of clusters in cloud and on-premise facilities.

Also you will be working on the development of RingCentral's own infrastructure solutions such as DNS, package and image repositories, mail relays and NTP, as well as building app packages for our tools deployments.

We do everything for our services - development, modification, deployment and support. We provide solid and reliable infrastructure for RingCentral's Production systems and for the development of these systems.

Job Duties:
Provide ongoing support for production environment in terms of delivering changes, troubleshoot, manage issues, perform root cause analysis, facilitate blameless postmortems
Research and Develop solutions for Docker (Kubernetes, Spinnaker) infrastructure in DCs and Amazon, DNS systems, RPM repositories, OS customization, GIT
Work on IaaC with Terraform
Actively contribute to production stability improvements (monitoring, processes improvements, automation)
Develop infrastructure solutions
Work with CI/CD processes - use and create
Design automated software and product upgrades, change management, and release management solutions
Communicate and collaborate with adjacent teams (Operations, QA, Development)
Continuously improve and share knowledge of system, update documentation

Desired Qualifications:
Bachelor's degree in Computer Science, Computer Engineering or related field and equivalent practical experience
Knowledge and experience in production support activities
Understanding of SRE principles and DevOPS practices
Good knowledge of Linux and popular open-source applications
Fundamental understanding of TCP/IP networks
Expertise automating system administration tasks with configuration management tools
Good knowledge for one of scripting languages ( bash, Python )
Knowledge of CI/CD tools and ability to implement deployment activities automation
Familiar with application and service monitoring tools and techniques
Python, Go
Terraform, Ansible
AWS Services, GCP
GitLab
DNS - DNSTap, Unbound, Knot
Postfix

Nice to have:
Ability to read and troubleshoot Python/Go code
Familiarity and practical experience with virtualization/cloud technologies
Familiarity with Networking protocols such as BGP
Experience in ELK usage, Grafana.
Experience with Docker infrastructure deployment from the scratch

What we offer:
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Pet insurance and Pet Telehealth
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
RingCentral's Engineering team

works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow.

This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections.

If you're a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral's work culture is the backbone of our success.

And don't just take our word for it:
we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location


Bottom line:
We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc

(NYSE:

RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform.

More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following

link

to learn more about how we can assist you.

If you are hired in Charlotte, NC the compensation range for this position is between

$101,150 and $144,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more The salary may vary depending on your location, skills, and experience.
RingCentral, Inc

(NYSE:

RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions.

More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTMfrom any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction.

The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally.

RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

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