Manager, Metrology Service - Madison, WI, United States - Exact Sciences

Description

Help us change lives

At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

The Manager, Metrology will be responsible for leading and managing the metrology program for Exact Sciences. This individual will manage, lead, train, and assist a team of associates that are responsible for preventative maintenance, calibration, and repairs on custom, complex, and off-the-shelf laboratory instrumentation.

Essential Duties

include but are not limited to the following:

• Apply continuous improvement assessments to the metrology program to ensure it meets the needs of the organization and complies with all relevant regulations.
• Oversee the development and compliance of calibration and preventative maintenance schedules for equipment to support applicable procedures and processes.
• Provide timely and transparent communication to leadership; including, but not limited to, the establishment of effective metrics for management review.
• Maintain and ensure the validity of the equipment history database and synchronization with other databases, manually or through integration.
• Develop and maintain the metrology department budget for their specific area; including, but not limited to, planning for capacity expansion and scale up measures.
• Proactively manage vendors by establishing clear service level expectations, monitoring performance, and providing timely and accurate communication.
• Manage and ensure operational objectives for team members and provide regularly scheduled feedback throughout the year.
• Contribute to the development of operations, engineering, and facilities planning for growth and cost containment projects.
• Provide metrology guidance for all projects which require instrumentation integration.
• Act as a resource for improvement of standard operating procedures (SOPs) by both writing and reviewing documents.
• Partner with the validation and quality engineering teams to develop and execute equipment qualifications.
• Remain current on metrology best practices and regulations as they relate to and impact operations.
• Develop and train team members on new calibration procedures and assist in executing and documenting the processes.
• Coach and develop team members; provide an environment that encourages personal and professional development.
• Ensure staff receive appropriate knowledge, skill development, and growth opportunities.
• Supervise staff; including, but not limited to, organize, and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.
• Communicate goals so employees understand them and their role in achieving them.
• Maintain morale and support employee engagement initiatives.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Attend work regularly and reliably.
• Work nights and/or weekends, as needed.
• Ability to lift up to 50 pounds for approximately 10% of a typical working day.
• Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day.
• Ability to comply with any applicable personal protective equipment requirements.
• May be exposed to hazardous materials.
• May perform repetitious movement of hands and fingers while working with computers or instruments.
• Continuous hand/eye coordination, close vision, color vision, depth perception and ability to adjust focus.
• Ability and means to travel between San Diego locations.
• Ability to travel 25% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor's degree in electronics, mechanical engineering, computer science, clinical laboratory science, chemical, or biological sciences, or other field related to the essential duties of the position; or high school degree/general education diploma and 4 years of relevant experience in a field related to the essential duties of the position in lieu of Bachelor's degree.
• 5+ years of experience in equipment calibration and maintenance.
• 3+ years of experience leading or directing people and/or project teams.
• Basic computer skills to include Internet navigation, Email usage, and word processing.
• Proficient in Microsoft Office to include Excel macros and pivot tables, PowerPoint, and Visio.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Hands-on experience with equipment qualification.
• Experience in biotech manufacturing, preferably in a GMP and/or ISO 13485 environment.
• Knowledge of ISO 17025:2005 and 21 CRF Part 820 requirements regarding inspection measuring and test equipment.
• Familiarity with equipment service management software.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, email We'll work with you to meet your accessibility needs.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company's affirmative action program.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.