Desktop Support Technician - Norwich, United States - Motion Recruitment

Description

Job Title:
Desktop Support Technician

Location:
Norwich, NY 13815

Duration:

3 months Contract to hire

Client:
CompuCom Systems


KEY RESPONSIBILITIES:
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches.
Escalates problems and issues to a higher level of support if unable to resolve.
Represents client in a professional and businesslike manner and communicates effectively with customers and associates.
Interacts with customers, responding to routine technical questions or request for information.

Is it a good fit? (Requirements):
Candidates should have 2+ years' experience supporting PC Hardware and software.
Comfortability providing hands & feet support for Server and Network is a plus.
Experience supporting mobile data plans, mobile networks, and devices is a plus.
A+ certification is a plus.

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