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    Associate Enterprise Technology Specialist - Indianapolis, United States - Kroger

    Kroger
    Kroger Indianapolis, United States

    2 weeks ago

    Kroger background
    Retail
    Description

    This position is part of the Enterprise Technology team supporting the Central division. The person selected will work out of the division office located at Indianapolis, IN. This position will be responsible for overseeing the deployment of Enterprise and Division Technology projects, general store infrastructure and office support. This includes directing vendors and implementing/enforcing standards. This is an office and store focused position requiring travel. The person selected should be proficient with Microsoft windows and office products. A working knowledge of networking and POS systems is desired. Must be organized, a self-starter, and work independently.

    Support the technology infrastructure within enterprise locations. Uphold technology policies and standards to ensure service level guidelines are met, and the overall technology outcomes are delivered on time. Foster communication and collaboration by supporting the Technology Leader in the role as the technology ambassador. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.

    RESPONSIBILITIES

    Support and oversee technology deployments from end to end spanning multiple disciplines

    Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules

    Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers

    Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action

    Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations

    Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards

    Collaborate vertically on multiple disciplines by sharing of knowledge to enable growth

    Coach and provide technology expertise to end users to create collaborative solutions

    Identify efficiencies that enable process improvement, change management, and growth within enterprise locations

    Provide annual infrastructure refresh needs, manage expenses, and identify cost savings

    Travel independently to enterprise locations

    Must be able to perform the essential job functions of this position with or without reasonable accommodation

    QUALIFICATIONS

    Minimum

    Any experience in supporting a specific technology domain or system.

    Knowledge of Microsoft products.

    Knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles

    Communication skills to effectively share information with business leaders and stakeholders

    Ability to articulate technology information to all levels of the organization

    Administrative and project management skills

    Ability to collaborate in a team environment

    Desired

    Associate Degree a technology discipline or related certifications

    Any experience as a project manager

    Any retail technology knowledge

    Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end user software, and related hardware

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