WACS Developer - United States - DTI

Description

WHO WE ARE:
Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.
WHAT WE DO:
We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.
Role Overview
DTI is seeking an experienced WACS Developer to support the design, development, enhancement, and integration of Workforce Automation & Control Systems (WACS) within a large-scale utility environment for a 16month+ engagement in SanAntonio, Tx. The consultant will play a key role in modernizing field operations by building scalable solutions that support dispatching, work management, scheduling, and mobile workforce enablement.
This role requires strong technical expertise, hands-on development experience, and the ability to collaborate across business, operations, and IT teams in a highly regulated environment.
Consultant must work on our W2
Consultant will travel 25%+
Key Responsibilities

• Design, develop, and maintain WACS applications supporting field service and utility operations
• Build and enhance integrations between WACS and enterprise systems (ERP, CIS, EAM, GIS, OMS, etc.)
• Develop APIs, services, and batch interfaces to support work orders, asset data, customer information, and technician mobility
• Configure workflows supporting dispatch, scheduling, outage response, and service restoration
• Support mobile workforce solutions including technician assignments, job updates, and real-time status tracking
• Participate in system architecture discussions and contribute to solution design
• Perform unit testing, integration testing, and support UAT cycles
• Troubleshoot production issues and provide post-go-live support
• Create technical documentation, design specifications, and deployment artifacts
• Collaborate with business stakeholders to translate operational requirements into technical solutions
• Support cloud-based deployments and CI/CD pipelines where applicable

Required Qualifications

• 5+ years of hands-on development experience supporting WACS, field service, or workforce management platforms
• Strong experience with system integrations (REST/SOAP APIs, middleware, ETL, message queues)
• Experience working in public utilities or similarly regulated environments strongly preferred
• Solid understanding of field operations workflows (dispatching, scheduling, work orders, technician mobility)
• Proficiency in one or more: Java, .NET, Python, SQL/PLSQL
• Experience with cloud platforms (Azure, AWS, or OCI)
• Strong database skills (Oracle, SQL Server, PostgreSQL)
• Familiarity with Agile/Scrum delivery models
• Excellent communication and documentation skills

Preferred Qualifications

• Prior experience supporting electric, gas, or water utilities
• Exposure to Oracle Field Service, Maximo, SAP IS-U, or similar workforce platforms
• Experience with DevOps tools and CI/CD pipelines
• Knowledge of GIS or outage management systems
• Understanding of security, compliance, and data governance in utility environments

Why This Role
This is an opportunity to contribute to large-scale utility modernization initiatives, directly impacting customer experience, operational efficiency, and field workforce effectiveness.
Pay rate: $85-$120hr
Please click on the link below for our company benefits