Inside Sales Representative - Dunwoody - ABM Industries

    ABM Industries
    ABM Industries Dunwoody

    12 hours ago

    Description

    Primary Position Description:
    The Inside Sales Representative generates and qualifies new sales opportunities in targeted markets. The role involves converting marketing-generated leads into sales opportunities via inbound calls and webforms.

    The Inbound rep will use Salesforce to customize messaging, maintain accurate records, and drive daily communication to generate sales-qualified opportunities for field sales.

    You will build strong prospect relationships, ensuring an exceptional experience that sets the stage for future sales. Collaborating with outside sales and marketing, you will assist with provided campaigns and execute targeted strategies to engage prospects.

    You will perform needs assessments and identify decision-makers to generate qualified opportunities.

    The ideal candidate will meet lead quotas, as well as promote collaboration within your own team and beyond to deliver valuable insights to support company-wide revenue growth.

    Please note, this is a Hybrid role required to work in office four days a week Monday-Thursday.


    Pay:
    $55, $67,000.00

    The pay listed is the salary range for this position.

    Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

    You may be eligible to participate in a Company incentive or bonus program.


    Benefit Information:
    ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits | Staff & Management

    Customer Relationship Management :

    Develop and maintain strong relationships with new customers, serving as the initial main point of contact to ensure satisfaction and address inbound inquiries via calls and webforms.

    Use Salesforce to track and manage customer interactions, maintain comprehensive records, and promote database hygiene through regular maintenance activities.

    Inbound calls :
    Remain available to accept 20-30; inbound inquiries a day.

    Sales Opportunity Generation :
    Build and nurture prospect relationships by performing needs assessments to identify pain points.

    Respond promptly to inquiries via phone and email and use Salesforce to prioritize and track opportunities as they move through the sales pipeline.


    Customized Messaging and Outreach :

    Create tailored messaging, including email templates, call scripts, etc., to address prospects' needs, conducting 30 communication touchpoints daily (inbound, outbound, and email) to prospects.


    Product and Service Promotion :
    Present company products and services to potential clients, effectively communicating value propositions to drive sales. Track customer engagement using Salesforce to tailor follow-ups and communication strategies.

    Lead Development and Qualification :
    Develop, educate, and qualify inbound leads within targeted markets, researching accounts to identify key players and generate interest. Stimulate opportunities and pass well-qualified leads to sales teams, ensuring they are fully informed for further development and follow-up.

    Collaboration :

    Partner with outside sales representatives to create and execute targeted outbound campaigns, utilizing Salesforce data to identify high-potential prospects, while ensuring seamless communication and alignment with field sales and operations teams to address client needs effectively.


    Reporting and Documentation :
    Maintain accurate records of all sales activities, customer interactions, and pipeline status in Salesforce. Familiarity with generating reports and using dashboards to track progress against key performance indicators (KPIs).

    Continuous Improvement :
    Stay informed about industry trends, competitor activities, and product knowledge to continuously improve sales techniques and strategies. Develop and increase industry/product knowledge to effectively position solutions across multiple vertical segments.

    Quota Achievement :
    Consistently achieve sales-qualified lead quotas to support revenue objectives.

    Education :
    BA/BS degree preferred but not required.

    Experience:
    1-2 years in Sales Development or Lead Generation role preferred but not required.

    Sales & Communication:
    Strong selling instincts, excellent written/verbal communication, and relationship-building skills. Positive and energetic phone demeanor, excellent listening skills, and the ability to create tailored messaging.

    Organization & Adaptability:
    Highly organized, detail-oriented, and adaptable to changing priorities in a fast-paced environment. Ability to multi-task, prioritize, and manage time effectively.

    Collaboration & Initiative:
    Team player with a proven ability to meet or exceed sales-qualified lead quotas. Motivated, persistent, and driven to succeed, with a self-starting attitude and strong work ethic.

    Technology Proficiency:


    Skilled in Salesforce and CRM tools; familiarity with automated outreach tools and marketing automation software (e.g., Marketo) is a plus.


    Problem Solving & Ethics:
    Excellent problem-solving abilities and a high standard of ethics and integrity in all interactions.

    Market Knowledge & Performance:
    Ability to research accounts, identify key players, and continuously learn industry trends to drive results. Track record of successfully following up on leads and meeting/exceeding targets.

    About Us

    ABM (


    NYSE:
    ABM) is one of the world's largest providers of facility services and solutions.

    A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most.

    From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.

    ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more.

    Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations.

    For more information,

    visit .


    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.

    ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .


    We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

    ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

    ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.

    With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.

    Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
    ABM directs all applicants to apply at

    ABM does not accept unsolicited resumes.

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