Tools Administrator, Level 1 - Columbia, United States - Independent Software

Description

Job Description

Job Description

What you will be doing
Independent Software is hiring a Tools Administrator, Level 1.

Requirements:
Experience with the installation, configuration and administration of common IT enterprise management systems, such as HP Openview, ServiceNow,

Solarwinds, and Splunk is a plus.
Responsibilities include operating within certain EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), others)
Responsible for assisting with all applications patches, IAVAs, installations, upgrades and integrations
Coordinates installation of software upgrades and/or service packs.

Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements or error correction.

Administrating day-to-day IT systems to include system availability, configuration changes, and patching
Planning and coordinating configuration and change management procedures and schedules
Ensuring that backups and replication activities have been accomplished per schedule.
Providing support to IT systems including: day-to-day operations, monitoring and problem systems
Providing second level problem identification, diagnosis and resolution of problems.
Maintaining and enhancing knowledge articles.
Candidate should possess working level knowledge of Linux.

Education and Experience:
No demonstrated experience is required.

Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.

Clearance Required:
Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.
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