Remote Financial Call Center Representative - Woodbridge, United States - TEKsystems

    TEKsystems
    TEKsystems Woodbridge, United States

    1 month ago

    TEKsystems background
    Description

    IMMEDIATE CALL CENTER REPRESENTATIVES NEEDED
    OPPORTUNITY TO WORK FOR ONE OF THE LARGEST FINANCIAL INSTITUTIONS IN THE AREA
    100% REMOTE EQUIPMENT PROVIDED
    $19/HR
    MONDAY - FRIDAY
    MUST BE AVAILALBE FOR AN 8 HOUR SHIFT BETWEEN 8AM-11PM
    MUST LIVE WOODBRIDGE, VA AREA

    Qualifications:

    • 2 years of call center experience - outbound calls preferred
    • Banking customer service or financial customer service preferred
    • Excellent communication skills
    • Microsoft Office proficient

    Responsibilities:
    This is a sales support role focusing on various customer campaigns on business need. Will be in a fast paced, high volume environment, mainly doing outbound calls in a scripted setting. Campaigns will vary and change from time to time.

    • The Customer Service Rep handles customer service inquiries and problems.
    • Making outbound calls through our dialer on specific mortgage campaigns upwards of 50+ calls daily
    • Receiving inbound customer calls.
    Identify what are the customer's needs and then route them to the appropriate department.

    About TEKsystems:
    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.