Program Director - San Jose
1 month ago
Job summary
The Program Director reports to the Director of Interim Supportive Housing and provides oversight, support and resources to staff across all shifts (day, swing, and overnight) operating within 24/7 program sites.This management position plays a key role in supporting daily operations, safety, and overall program success. They model the agency's values by treating everyone with respect and care,
creating a culture where clientsand staff feel welcomed, empowered, and supported.The Essential Job Responsibilities are:Ensure program services are safe, trauma-informed, welcoming,and effective.Partner with leadership to manage budgets,data,and other needs that support program goals.Support high-quality client services by modeling trauma-informed,stengths-based engagementand maintaining a small caseload as needed.Ensure staff documentationand service delivery meet accuracyand compliance standards.Ensure compliancewith agency,funding,and regulatory requirements(e.g.,HUD,Fair Housing).Support data collection,audits,and continuous improvement efforts.Provide supervisionand coachingto staff using trauma-informedstenghts-based practices.Lead meetings/manage hiring,scheduling,and evaluations to maintain clear communication.and positive ,professionalprogram culture.
- Ensure24/7sitesremainclean,safe,welcoming,andwell-maintainedforall.
- Provideonsiteguidanceto team members,enforcingcoordinationofs servicesandsmoothimplementationofprogramactivities.
- Suportstaffin developingandfacilitatinggroups.workshops.and activities forclients.
Job description
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