-
Digital Marketing Specialist
2 days ago
OMG National Charleston, United StatesJob Description · Job Description · Compensation : Competitive Starting Salary + Commission Bonuses Every Pay Period · Benefits Offered: · Dental, Life, Medical, Vision, 401k · Location: · Remote · Job Title: · Digital Marketing Specialist · Employment Type: · Full-Time · D ...
-
Digital Marketing Specialist
6 days ago
Foundations Worldwide Inc Charleston, United StatesFoundations Worldwide, Inc is a rapidly growing, Ohio-based, children's product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart ...
-
Digital & Content Marketing Specialist
1 week ago
Charles Kirchner And Son Inc Charleston, United StatesJob Description · Job DescriptionDescription:The Digital & Content Marketing Specialist is a corporate employment position with Kirchner Building Centers, working with all store locations. This position reports directly to the Vice President of Business Development. This position ...
-
Retail Digital Print Specialist
1 day ago
The UPS Store Charleston, United StatesThe Digital Print Specialist / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a va ...
-
Warehouse Control Clerk
2 weeks ago
Apex Dynamics Charleston, United StatesWHAT WE ARE LOOKING FOR · Ensuring production supply · Controlling warehouse logistics processes · Inventory control and clean-up · Contact person for customers in the production sector · Compliance with deadlines, quality and safety standards in the responsible area · WHAT YOU S ...
-
Support the PEO Digital Force Pilots Program
6 days ago
SAIC North Charleston, United StatesDescription · SAIC is seeking external talent for a future program for PEO Digital Force Pilots in our Naval Information Warfare Center (NIWC) Atlantic division. · The PEO Digital Force Pilots Program will assist PEO Digital and DoN portfolios digitally transform their enterpris ...
-
Application Specialist
2 weeks ago
4684 SMC Region USC Virginia, United States Full timeSandvik Rock Processing Solutions is looking for a · Application Specialist – Location Flexible · About us · Diversity is at the heart of our business and is an integral part of who we are as a company. Our goal is to both create a work environment that provides all our employ ...
-
Library Media Specialist-(10.5mo position)
1 week ago
Virginia Department of Education Virginia, United StatesLibrary Media Specialist · Position Purpose · The position is responsible for serving in four interrelated roles within the school: Leader, Teacher and Instructional Partner, · Program Manager, and Information Specialist. In fulfilling these roles, the Library Media Specialist ...
-
Case Administrator
2 days ago
West Virginia Southern Bankruptcy Court Charleston, United StatesQualification · s: Bachelor's degree · A background in bankruptcy law, procedures and rules, with knowledge of bankruptcy court policies, procedures, and guidelines · Experience working in an electronic environment with various technologies to accomplish work, including experien ...
-
Director of Learning Technologies Support
1 week ago
Commonwealth of Virginia Virginia, United StatesJob Description · Reporting to the Senior Director of Support Services in Technology-enhanced Learning and Online Strategies (TLOS), the Director of Learning Technologies Support leads a team of specialists who provide faculty-facing services for all TLOS-supported tools and pla ...
-
recovery coach
3 weeks ago
PRESTERA CENTER FOR MENTAL HEALTH Charleston, United StatesJob Details · Description · Summary of Job Function: Recovery coaches perform a wide range of tasks that are designed to assist consumers in recovery by sharing his/her own personal experience in dealing with mental illness and/or substance abuse while also adhering to professi ...
-
Manager, New Equipment Field Operations
2 weeks ago
Otis College of Art and Design North Charleston, United States Full timeDate Posted: · Country: · United States of America Location: · OT398: TAF - NO. CHARLESTON, SC 2557 Oscar Johnson Drive, North Charleston, SC, 29405 USA Job Title · Manager, New Equipment Field Operations · Otis Elevator Company is searching for a highly motivated Mana ...
-
Client Services Specialist I
3 weeks ago
City of Roanoke, Virginia Virginia, United StatesAbout the Position: · Description · The City of Roanoke is seeking a Client Services Specialist to act as a service navigator, assisting clients seeking social services benefits in Virginia. The position greets and directs clients to appropriate self service areas, applications, ...
-
Loan Servicing Specialist II
3 weeks ago
BCT-The Community's Bank Charles Town, United StatesPerforms administrative tasks to book and service Commercial loans, participations, renewals, and modifications, that contain a variety of complex loan structures. Performs Mortgage Escrow analysis and other various Consumer servicing tasks. All functions must be handled in accor ...
-
Client Services Specialist II
3 weeks ago
City of Roanoke, Virginia Virginia, United StatesAbout the Position: · Description · The City of Roanoke is seeking a Client Services Specialist to perform research and screens applicant activity in various computer systems including expedited SNAP services and customers needing emergency services. Additional job responsibilit ...
-
Associate or Mid-Level Equipment
2 weeks ago
Apex Systems North Charleston, United States Full timeJob#: · Job Description: · Apex Systems is hiring for an Associate or Mid-Level Equipment & Tool Engineer in North Charleston, SC to support Boeing. · Job Description Qualifications: · Boeing Commercial Airplanes is seeking highly motivated, organized and strategic individua ...
-
Store Mgr I
2 weeks ago
TD Bank, N.A. Charleston, United States Full timeDescription · : The Store Manager I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legenda ...
-
Veterinary Anesthesiologist
5 days ago
NVA Charleston, United StatesCVRC was built as a 16,000 square foot state-of-the-art facility in 2011. We are embarking on an expansion to 32,000 square feet in the next year. We have a full in-house lab, digital radiography, multiple ultrasound and echo machines, CT, MRI, EMG, fluoroscopy, in-house blood ba ...
-
Factory Store
1 week ago
Nike Charleston, United States Full timeBecome a Part of the NIKE, Inc. Team · NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thri ...
-
Ecommerce Marketing Specialist
1 week ago
Foundations Worldwide Inc Charleston, United StatesFoundations Worldwide, Inc is an Ohio-based, rapidly growing, children's product company. Encompassing four core brands, our growth strategy is centered around expanding our owned ecommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmar ...
Business Support and Digital Specialist - Charleston, United States - WesBanco Bank, Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Business Support and Digital Specialist - Business Support and Delivery#00-6762
Wheeling ,
WV
Full-time
All Locations
Remote - Ironton, OH
Remote - Parkersburg, WV
Remote - Cleveland, OH
Remote - Fairmont, WV
Remote - Bowie, MD
Remote - Chattanooga, TN
Remote - Cincinnati, OH
Remote - Pittsburgh, PA
Remote - Nashville, TN
Remote - Indianapolis, IN
Remote - Akron, OH
Remote - Columbus, OH
Remote - Frankfort, KY
Remote - Huntington, WV
Remote - Louisville, KY
Remote - Wheeling, WV
Area of Interest
Operations
Job Title - Department
Business Support and Digital Specialist - Business Support and Delivery
37.5
Requirements
High school diploma or general education degree (GED) required. Associate's Degree preferred.
Minimum of one year of experience in digital banking, banking operations, bank customer service or digital support role in another industry required.
Knowledge of digital banking online account opening and payment systems, required.Knowledge of commercial and consumer banking digital services, required.
Location
This position is 100% remote within the Bank's footprint.
Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).
Job DescriptionSUMMARY:
The Business Support & Digital Specialist is integral in ensuring the efficient operation of our digital banking platform, and contributing to the growth and success of our online banking offerings.
This individual will be instrumental in escalated internal support of our customers as they navigate the various digital capabilities that we bring to market.
Provides expert support of WesBanco's various digital services.CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.
Ability to interact effectively across all levels of the organization, including senior management, branch network, other departments and vendors.Ability to accurately follow instructions, multi-task, listen attentively.
Detail oriented with strong organizational skills.
Able to work independently and meet communicated deadlines.
Excellent verbal, written and presentation skills with the ability to define and solve problems.
Team player with a positive outlook
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains substantial knowledge and experience in Digital Banking applications including online and mobile banking systems.
Performs various operational support duties relating to our digital services to provide optimal experiences for our customers.
Troubleshoots and problem solves complex customer issues via various communication channels.
Assists with work efforts assigned during acquisitions.
Participates in initiatives and projects within assigned area of responsibility.
Participates in testing of new functionality and documentation of test results in correlation with digital systems. May lead testing initiatives within assigned area of responsibility.
Serves as a liaison between the assigned business areas and third party vendors and Information technology (IT) resources in an effort to resolve escalated customer issues and ensure customer satisfaction.
Is the first point of escalation for issues from digital team associates.Opens and tracks support tickets.
Assists with training of digital banking associates related to digital banking systems.
Performs a variety of routine tasks related to digital services.
Other duties may be assigned.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.
Demonstrated proficiency in basic computer applications such as Microsoft Office and ability to learn various applications.
Knowledge of FIS digital platforms preferred.
#J-18808-Ljbffr