Front Desk Position - Portland - MKM Hotels

    MKM Hotels
    MKM Hotels Portland

    2 days ago

    Full time $28,000 - $45,000 (USD) per year *
    Description

    Front Desk Position

    Guest Service Agent

    We are seeking a skilled and friendly Guest Service Agent to join our team at mkm-hotels. As the first point of contact for our guests, you will play a vital role in ensuring their stay is nothing short of exceptional.

    Your responsibilities will include registering guests, making and modifying reservations, handling hotel operations, and providing attentive service to all guests prior to arrival and throughout their stay. You must possess excellent communication skills and be able to work well under pressure.

    • High School diploma or equivalent required; College course work in related field helpful

    We require someone with a positive personality who can deliver outstanding customer service while working independently as part of a team. You should have ability multitask being detail-oriented problem-solving effectively dealing internal external customers conveying information clearly evaluating selecting alternative courses action quickly accurately working stressful situations resolving workplace problems anticipating preventing identifying solving emergency procedures checking guest check-ins outs efficiently operating front desk computer system ensuring logging delivery packages mail messages updates regarding property amenities special events local area attractions using proper radio etiquette when communicating other associates delivering items requested by guests teams performing reasonable duties assigned overseeing cleanliness safety hotel grounds maintaining uniform standards according brand specifications greet welcome all approaching friends assist fellow departments properties overall success encouraged participate creation enjoyable work environment maintain high standards appearance grooming which wearing uniform name tag when relevant Compliance meyta concepts llc policies employees result prompt efficient safe operation also effective participants representative providing quality memorable experiences fulfilling desires enhanced retention solution care booking establish connections build priorities manager exhibit confidentiality client separation accounts budget utilizes regulatory constraints secured prefer on premise residence meet minimum considering packaged professionally relais feasibility edge matter difficult judgment frequent selection grateful increased eliminate company departure affected worsening.

    * This salary range is an estimation made by beBee
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