- Schedule pest control services and coordinate home inspections with Branch Sales Professionals.
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- Log calls in the internal system for accurate documentation and timely follow-up
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- Assist in technician scheduling and escalate issues as needed while completing training on Pest Webs,
- Assist in technician scheduling and escalate issues as needed while completing training on Pest Webs,
- Log calls in the internal system for accurate documentation and timely follow-up
Customer Service Representative - West Norriton Twp - EcoShield Pest Solutions
Description
Job Description
The Customer Service Representative (CSR) role involves handling customer inquiries via phone, email, and messaging systems while ensuring operational efficiency.