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- Coordinate and execute on Performance Verifications, End User Training, Go Live Support and Follow-Up Support phases within an implementation case.
- Ensure all administrative tasks are completed promptly and accurately.
- Understands key customer needs and builds relationships with key stakeholders within accounts and able to articulate the benefits of point-of care testing.
- Demonstrate thorough understanding of key product atributes and product demonstrators.
- Bachelor's degree or equivalent experience, preferably in Medical Technology, Nursing, Respiratory Therapy or a related field of study; Associate's degree is acceptable with additional experience and demonstrated competence.
- Typically requires 2-4 years of experience in the healthcare industry to develop the competence required to meet the skills and responsibilities of the position.
- Candidate should possess the following:
- Ability to manage multiple assignments across geography.
- Ability to convey communications clearly and concisely.
- Ability to form and develop interpersonal, professional relationships; display socially and professionally appropriate behavior.
- Ability to work independently and as a team member.
- Demonstrated initiative and problem-solving skills analytical and critical thinking skills.
- Ability and aptitude to use various databases and other computer software. Proficient in Microsoft Word.
- Willing and able to travel by all means of transportation. Overnight travel up to 80% of time to support business goals.
- Ability to prioritize.
- Strong organization, time, and project management.
- Ability and aptitude to provide solutions and contingency plans through comprehensive review of alternatives.
- Ability to speak confidently in public and to present material to upper management.
- Superior customer service by managing key relationships with stakeholders.
Implementation Support Specialist - North Chicago, United States - Spectraforce Technologies
Description
Job Title: Implementation Support SpecialistDuration: 12 Months
Location: Remote
Note: Per Diem Assignment / Part Time
Job description:
Primary Job Function Provide best-in-class execution of implementation activities and tasks in support of company's portfolio of products.
Core Job Responsibilities: