Telemetry Monitor Technician - Portland, Oregon, United States

Department Overview · We are the Cardiovascular Intermediate Care Unit for OHSU. Our primary patient populations include post-open heart surgery (CABG, heart transplants, VAD, valve replacement, etc.), medical cardiology (ACS, NSTEMI/STEMI, heart failure, etc.) and pre- and post- ...

Job description

Department Overview

We are the Cardiovascular Intermediate Care Unit for OHSU. Our primary patient populations include post-open heart surgery (CABG, heart transplants, VAD, valve replacement, etc.), medical cardiology (ACS, NSTEMI/STEMI, heart failure, etc.) and pre- and post-op vascular surgery (PAD/PVD, vascular bypass, etc.). Our primary teams are Cardiothoracic Surgery, Vascular Surgery, and Cardiology, and we collaborate with PT/OT, Dietitians, Social Work, Case Management, Speech Therapists and other members of the multidisciplinary health care team to provide exceptional care for our patients. Our unit is a conceptually contiguous Cardiovascular Intermediate Care unit with 30 beds on 11KPV and 12 beds on OHS 7C. In addition, we maintain the organization's centralized telemetry monitoring program on 11K (providing remote telemetry monitoring for adult and pediatric acute care units at KPV, South Hospital, Center for Health and Healing (CHH) and Doernbecher Hospitals).

The 11K Monitor Technician (MT)-HUC is part of the health care team, providing support as the telemetry technician and Health Unit Coordinator. The MT assists nursing staff through constant observation of the telemetry monitoring system. The MT constantly observes hospital-wide telemetry, including rhythm and rate identification, documentation and immediate notification to nursing staff of any changes in the patient's telemetry pattern. On 11K, the MTs are cross-trained and serve as HUCs.

Function/Duties of Position

Telemetry Monitoring:

• Constantly observes rhythms in the central telemetry monitoring system
• Documents rhythm strips at start of every shift & PRN changes in rhythms
• Directly communicates any rhythm changes to assigned RN or unit charge nurse
• Cleans and stores telemetry monitoring equipment in accordance with OHSU policies
• Accurately maintains patient information in Philips system
• Notifies appropriate personnel of any telemetry equipment needs or maintenance issues
• Completes required annual telemetry competency
• Fulfills responsibility to the organization through performance that promotes Service Excellence
• Performs within current applicable policies including standards of the Patient Care Services Division
• Adheres to all aspects of the OHSU Code of Conduct 

Reception Responsibilities:

• Promotes and portrays a professional image and maintains positive guest relations when interacting, greeting, and providing information to staff, patients, family members, visitors, physicians and the general public
• Promotes the OHSU service excellence model
• Reports customer service concerns to the nurse manager, charge nurse, or NPEC
• Initiates and processes phone calls, fax's, pages and take messages as requested
• Participates in documentation, collection, and collating of data for quality improvement
• Identify and facilitate ideas for improving efficiency of unit operations
• Maintains the telemetry monitoring area in a clean and orderly fashion, assuring appropriate supplies are readily available

Support for Unit Operations:

• Acts in a supportive capacity for declared emergency procedures
• Directly communicates with charge or assigned nurse of new orders, stat orders
• Acts as adjunct support hospital unit coordinator (HUC)
• Performs other duties as assigned

Required Qualifications

• High school diploma or equivalent.
• ECG monitoring experience and/or previous ECG interpretation course.
• Completion of the OHSU rhythm interpretation exam
  • AND (if hired) completion of OHSU rhythm interpretation trainings by end of orientation.
• Demonstrated proficiency in computer skills and knowledge of medical terminology.
• Demonstrated effective communication skills.
• Demonstrated collaboration & team work skills.
• Demonstrated proficiency in computer skills.
• Knowledge of medical terminology.
• Demonstrated effective communication skills.
• Demonstrated collaboration & team work skills.
• Ability to perform the job duties with or without accommodation.

Preferred Qualifications

• Current allied health science student with completion of a medical-surgical clinical rotation. Paramedic, EMT, or military medic experience. 

• One (1) year experience as Telemetry Tech in an acute care facility.
• Telemetry certification
• EMT certification C
• Current unencumbered Certified Nursing Assistant (CNA) certification.

Additional Details

Benefits:

• Two raises per year – One at anniversary date and one across the board annual increase
• Vacation- up to 200 hours per year depending on length of service
• Medical, Dental, and Vision Insurance- Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
• Flexible spending accounts & Health savings account options
• Retirement Plans: Oregon PERS Plan or employer matching plans like 403b,401a, and 457b 
• Sick Leave- up to 96 hours per year
• 8 paid holidays per year
• Substantial Tri-met and C-Tran discounts
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Public Student Loan Forgiveness eligibility
• Onsite Childcare Service & Gym
• Health & Wellness Program
• Career Center

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at or