FT Customer Support Associate - Lowell - Equip

    Equip
    Equip Lowell

    5 days ago

    Description

    FT Customer Support Associate

    We are seeking a highly skilled and motivated Customer Support Associate to join our team at Equip. As a key member of our support team, you will play a crucial role in providing exceptional customer service to our internal and external users.

    • Provide prompt, courteous, and efficient support via various channels (phone, email, chat)
    • Investigate and troubleshoot software-related problems reported by users
    • Escalate unresolved issues to senior team members or other internal teams as appropriate

    Benefits include medical, dental & vision insurance, 401k plan with company match, paid time off & more. Hiring immediately!


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