- Welcomes visitors in person or on the telephone, answering inquires; relaying calls to nurses/providers or to the correct department; giving directions; referring inquires to appropriate departments.
- Receiving and documenting payments on patient accounts completely and accurately.
- Registering patients completely and accurately as they present to the facility.
- Maintains department operations by following policies and procedures; reporting needed changes.
- Maintains a safe and clean working environment in compliance with healthcare procedures and regulations.
- Adheres to infection-control protocols.
- Adheres to all hospital, clinic and departmental policies and procedures.
- Monitor and coordinate maintenance of equipment operation and inventory.
- Check and maintain supplies inventory for the department.
- Adapts and supports change in a positive and professional manner. Cooperates with peers and supports group decisions.
- Perform other duties as assigned.
- Relevant experience
- Ability to effectively communicate with patients, families, physicians, and hospital staff
- Intermediate computer skills
- Professional, friendly attitude
- Working knowledge of healthcare laws and regulations
- Team player with excellent communication and interpersonal skills
- Responsible and compassionate
- Outstanding organizational and multi-tasking skills
- Excellent problem-solving skills
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
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Clinic Admission Clerk - Mendenhall, United States - Simpson General Hospital
Description
Job Description
Job DescriptionJob title: Admission Clerk
Work Location: Clinic Admissions Office
Reports to: Clinic Manager
Position Summary:
This is a full-time hourly nonexempt position. Responsible for admitting patients when they arrive to the facility. Ensure that all pertinent questions are asked and that all necessary documentation/paperwork is completed accurately. Process and receive payments on patient accounts.
Essential Duties and Responsibilities:
Education and/or Work Experience Requirements:
Physical Requirements:
The Admission Clerk must have the ability to move around freely, walk and sit for long periods of time; use stomach and lower back muscles to support the body for long periods without getting tired; use hands to handle, control, or feel objects, tools, or controls; bend or twist their body; understand the speech of another person and speak clearly so listeners can understand; and see details of objects that are less than a few feet away and at a distance. The Admission Clerk must be able to occasionally lift a minimum of 25 pounds.
