- Demonstrated experience in account management, client relationship management, and contract negotiation
- Proficiency in service delivery management and troubleshooting customer-related issues
- Strong communication, interpersonal, and organizational skills
- Strategic thinking and business development acumen
- Proficient in using CRM software and other business management tools
- Ability to collaborate effectively across teams to ensure customer satisfaction
- Proven track record of meeting or exceeding performance goals
- Relevant experience in elevator service, construction, or B2B industries
- Bachelor's degree in Business, Marketing, or a related field (or equivalent professional experience)
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Senior Account Manager - Hayward - Star Elevator Inc.
Description
Company Description
Star Elevator Inc. has proudly provided top-notch service and modernization of commercial elevators across the San Francisco Bay Area since 1982. From Class A office buildings to small apartment buildings to large government offices and hotels, the company manages over 2,700 elevator units across the region, covering San Francisco, the Peninsula, San Jose, the East Bay, Marin, Sonoma, Santa Rosa, and Sacramento. Certified as a Qualified Conveyance Company with active licensing, Star Elevator is committed to delivering exceptional work and excellent customer service. As an Equal Opportunity Employer, we foster an inclusive and diverse workplace free from discrimination, welcoming applicants from all backgrounds.
Role Description
This is a full-time role for a Senior Account Manager based in the San Francisco Bay Area. The Senior Account Manager will be responsible for building and maintaining client relationships, managing accounts to ensure customer satisfaction, overseeing service delivery, and identifying new business opportunities. Responsibilities include negotiating contracts, monitoring contract performance, addressing service issues, and fostering strong partnerships with clients to promote business growth and retention.
Qualifications
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Account Manager
Only for registered members Hayward
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Accounting Manager
Only for registered members Hayward
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Account Manager
Only for registered members Hayward
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Account Manager
Only for registered members Hayward
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Accounting Manager
Only for registered members Hayward
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Account Manager
Career Group Companies- Hayward
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Account Manager
US ENT Partners- Hayward
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Account Manager
Only for registered members Hayward
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Account Manager-
Only for registered members Hayward, CA
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Account Manager
CleverTap- Hayward
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Account Manager
Only for registered members Hayward, CA
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Account Managers
Only for registered members Hayward
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Accounting Manager
Only for registered members Hayward, CA
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Account Manager
Part time Pacific International Executive Search- Hayward
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Area Account Manager
Only for registered members Hayward
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Senior Account Manager
Only for registered members Hayward
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Senior Account Manager
Cascade AI- Hayward
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Lighting Account Manager
Only for registered members Hayward
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Associate Account Manager
Only for registered members Hayward, CA
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Channel Account Manager
Odoo- Hayward
