Attendant | Part-Time | Kansas Athletics Performance Dining - Lawrence

Oak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Attendant is responsible for serving guests in our designated Performance Dining and Premium Game Day catering areas. The Attendant must be personable and able to work in an ever- changing fast-paced environment. The Attendant must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay a hourly rate of $15.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until April 24, 2026.

About the Venue

Allen Fieldhouse: Iconic home of KU men's and women's basketball.

David Booth Kansas Memorial Stadium: Historic football stadium, centerpiece of the KU Gateway District redevelopment.

Horejsi Family Volleyball Arena: State-of-the-art facility dedicated to KU volleyball, located adjacent to Allen Fieldhouse.

Rock Chalk Park:

• Track & Field Stadium: Elite competition venue with Class I certification.
• Soccer Stadium: Hosts KU women's soccer matches.

Hoglund Ballpark: Baseball stadium near Allen Fieldhouse.

Responsibilities

• Must demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Take pride in personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by company policy.
• Responsible for assisting with the setting up of food service areas within specific suites and club areas based upon catering order.
• Ensures all assigned catering areas are set prior to the event based upon communication from the Premium Manager or Assistant Premium Manager.
• Responsible for organization and preparation of events in assigned locations.
• Responsible for assisting in closing out spaces per event and ensuring correct inventory takes place.
• Monitor and maintain food quality and appearance throughout the event. 
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
• Monitor and enforce safe alcohol policies and procedures.
• Monitor and maintain inventory control and product requisition fulfilling.
• Have full knowledge of catering menu items and accompaniments.
• Responsible for observing guests to respond to any additional requests.
• Responsible for ensuring suites has all necessary serving ware.
• Maintains sanitation, health and safety standards in work areas.
• Assured that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• All other duties assigned by the managers and supervisors.

Qualifications

• High school diploma or equivalent preferred.
• Must be 18 years of age or older.
• At least 1 year Experience serving in a catering setting.
• Possess valid food handling and alcohol service certificate if required by state and federal regulations (or be willing to obtain one within a 30-day timeframe from date of hire).
• Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers and guests.
• Ability to speak, read, and write in English.
• Ability to work a flexible schedule including early morning, nights, weekends, some holidays and long hours.
• Ability to prioritize tasks in a fast-paced environment.
• Excellent customer service, organization, and time management.
• Ability to work with a variety of personalities, keeping a positive attitude and a solution-based outlook.
• Ability to work independently with minimal supervision.
• Ability to remain focused in a loud and busy environment.
• Ability to lift up to 30lbs

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.