Customer Service Representative - Detroit

Only for registered members Detroit, United States

1 month ago

Default job background
Full time
+

Job Summary

We are seeking a Customer Service Representative to join our team As a member of our staff you will be responsible for providing a superior level of customer service to Planet Fitness members prospective members and guests ensuring an exceptional Judgement Free member experience

 
+

Responsibilities

The customer service representative will greet members and guests providing exceptional customer service and doing your best to make members feel comfortable and welcomedAnswer phones in a friendly manner and assist callers with a variety of questions.The customer service representative will check in members provide tours of the club sign up new members log amenities communicate updates and billing issues to members and guests.Respond to member questions and concerns in a timely professional manner.Regular cleaning of entire facility bathrooms equipment front desk area and amenities.+

Qualifications

  • Must be 18 years of age or older.

  • Punctuality reliability is a must.

  • Customer service experience preferred.

  • Continual standing walking during your shift.

  • Continual talking to members potential
    members in person on the phone during your shift.


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