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Customer Experience Specialist
2 weeks ago
Unum Portland, United StatesWhen you join the team at Unum, you become part of an organization committed to helping you thrive. · Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensur ...
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Events & Experience Specialist (Portland ME)
2 weeks ago
Sun Life Financial Portland, United StatesThe Events & Experience Specialist supports Sun Lifes hospitality service program, with a range of in-person meetings and hybrid events and employee experience services. The specialist provides expert knowledge to meet our corporate objectives, qual Specialist, Experience, Hospit ...
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Events & Experience Specialist (Portland ME)
1 week ago
Sun Life Financial Portland, United StatesYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...
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Events & Experience Specialist (Portland ME)
3 days ago
Sun Life Financial Portland, United StatesYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...
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Behavior Specialist Assistant
2 weeks ago
Seven Hills Foundation Cumberland, United StatesOverview: · **$24 per hour** · Are you looking to make a difference and promote healthy and happy lives? Do you have a passion for working with individuals with disabilities and significant life challenges helping them to achieve their fullest potential? If so, consider joining u ...
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Behavior Specialist Assistant
2 weeks ago
Seven Hills Foundation Cumberland, United StatesOverview: · **$24 per hour** · **$1,000 sign-on bonus** · Are you looking to make a difference and promote healthy and happy lives? Do you have a passion for working with individuals with disabilities and significant life challenges helping them to achieve their fullest potential ...
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Real Time Specialist
3 weeks ago
Pinnacle Technical Resources Cumberland, United States**Position: Realtime Specialist - Workforce Management** · **Location: Cumberland, RI (Hybrid Schedule)** · **6+ Months contract** · **Job Summary**: · - Reporting to the Manager of Workforce Management Performance and Strategy, the Workforce Management Real Time Specialist is re ...
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Associate Software Support Specialist
3 weeks ago
Tyler Technologies Falmouth, United StatesProvide basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of c ...
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Referral Specialist-surgery Weight and Wellness
2 weeks ago
Maine Medical Center South Portland, United States**Position Summary** · The referral specialist will ensure patients have been cleared for an appointment by resolving pre-certification, registration, and case-related concerns prior to a patient's appointment. The referral specialist verifies insurance coverage and obtains autho ...
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Activities Assistant
2 weeks ago
Heritage at Falmouth Assisted Living Falmouth, United StatesResponsible for assisting Activities Director with all programs and activities. Four days per week, 9:30 am to 6:00 pm, including every other weekend. · Pay: $ $20.00 per hour · **Benefits**: · - Dental insurance · - Health insurance · - Paid time off · Schedule: · - 8 hour shift ...
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Membership Placement Specialist
2 weeks ago
Girl Scouts of Maine South Portland, United States**Placement Specialist** · **Are you passionate about fostering girls' leadership skills and building their confidence? If so, this is the perfect opportunity for you** · The Placement Specialist plays a crucial role in the organization, focusing on the conversion of prospective ...
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Human Resources Specialist
3 weeks ago
US Defense Logistics Agency New Cumberland, United States**Duties**: · - As a Human Resources Specialist your duties will be performed in a developmental capacity under the guidance of a higher graded specialist or supervisor and will include, but may not be limited to: · - Providing a range of human resources (HR) services in one or m ...
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Workforce Analyst
3 weeks ago
Pinnacle Group Cumberland, United States**Job Summary**: · - Reporting to the Manager of Workforce Management Performance and Strategy, the Workforce Management Real Time Specialist is responsible for providing realtime and intraday management of vendor and internal agents and of call center queues. · - This role will ...
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Qc Lab Data Specialist
1 week ago
LGC Limited Cumberland, United StatesLGC Clinical Diagnostics develops and manufactures a portfolio of catalog and quality solutions and component materials for the life sciences industry. We partner with IVD assay developers, pharmaceutical, CROs, and institutions in commercialization activities across the pipeline ...
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Dispensing Audiologist
1 week ago
Blackstone Valley Hearing Centers Cumberland, United States**Full or Part-Time Dispensing Audiologist needed** · Blackstone Valley Hearing Centers is a hearing healthcare office with 2 locations - Cumberland, RI and Uxbridge, MA. We are seeking an Audiologist or highly qualified Hearing Instrument Specialist to join our team The job will ...
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3rd Inventory Control Specialist
2 weeks ago
WebstaurantStore Cumberland, United States*** · The Inventory Control Specialist is responsible for maintaining accurate inventory counts through the warehouse and responding to related inquiries from internal and external customers. This role maintains in-depth knowledge of our products and operating procedures and stay ...
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Regulatory Specialist
2 weeks ago
PPL Corporation Cumberland, United StatesCompany Summary Statement : Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the ...
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District Payroll
3 weeks ago
Falmouth Public Schools Falmouth, United StatesFalmouth Public Schools is seeking a highly motivated individual to join our District Office team as a full-time **Payroll/Human Resource Specialist**. · The Falmouth Schools are located on a 100-acre district K-12 campus in Falmouth Maine, a coastal community bordering the city ...
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Patient Care Coordinator
1 week ago
Vein Healthcare Center Falmouth, United StatesOverview: · The Vein Healthcare Center (VHC) in South Portland, Maine seeks a Patient Care Coordinator (PCC). · At VHC, we always put our patients and their comfort and care first. Our team is a dedicated group of people who focus on the treatment of varicose veins and vein-relat ...
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Patient Care Coordinator
1 week ago
Vein Healthcare Center South Portland, United StatesOverview: · The Vein Healthcare Center (VHC) in South Portland, Maine seeks a Patient Care Coordinator (PCC). · At VHC, we always put our patients and their comfort and care first. Our team is a dedicated group of people who focus on the treatment of varicose veins and vein-relat ...
Customer Experience Specialist - Portland, United States - Unum
Description
When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments.
And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.
To enable this, we provide:
Award-winning cultureInclusion and diversity as a priorityPerformance Based Incentive PlansCompetitive benefits package that includes: Health, Vision, Dental, Short & Long-Term DisabilityGenerous PTO (including paid time to volunteer)Up to 9.5% 401(k) employer contributionMental health supportCareer advancement opportunitiesStudent loan repayment optionsTuition reimbursementFlexible work environments*All the benefits listed above are subject to the terms of their individual Plans .
And thats just the beginningWith 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers.
Whether youre directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.
Help us help others, and join Team Unum todayGeneral Summary:In this program the individual will be trained in multiple areas within the assigned business organization.
The individual will learn key processes across varying functional areas that will provide the individual with a holistic view of the organization.
Gain real world experience working for the leader in the supplemental insurance and disability-based employee benefits marketplace.This position may be leveraged across lines of business and requires flexibility to be able to shift priorities based on business need.
Principal Duties and ResponsibilitiesProvide high quality transactional support to business areas with a keen focus on productivity, accuracy and customer service (could include but is not limited to resolving claims, billing issues, special projects, etc.)Resolving customer service inquiries with exceptional customer experienceUtilize all appropriate tools and resources to resolve inquiries in a clear concise mannerAttain productivity measurement goals without compromising accuracy or serviceIdentify process improvement opportunities and recognize trendsResponsible for developing partnerships and working effectively and collaboratively with appropriate partnersOperate as a team player (e.g.
provide and receive feedback, deal with conflict, support others, arrange for or provide back-up support as necessary)Must strictly adhere to privacy guidelinesMay perform other duties as assignedJob SpecificationsBachelors degree or equivalent, relevant work experienceStrong PC skills (Word, Excel, Mainframe)Strong time management and organization skills; ability to prioritize and function in a high production, deadline driven environment.
Strong level of technical knowledge, problem resolution and analytical abilities.Strong customer service focus. May require flexibility in schedule during high volume timeframes.
Strong communication skills, both oral and written.
Solid mathematical and/or general accounting skillsAbility to think critically in order to problem solve and deliver solutions.
Ability to interpret and apply workflow processes.
Displays team-oriented skills.~IN3#LI-LM2022Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide.
Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices.
Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.The base salary range for applicants for this position is listed below.
Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.$36,000.00-$64,800.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.
All benefits are subject to the terms and conditions of individual Plans.#J-18808-Ljbffr
