- In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process.
- May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
- Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors' questions are answered timely, accurately and professionally.
- Answers the telephone and assists in providing appropriate information to the caller.
- Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff.
- Maximizes donor flow by allocating staff and resources to appropriate center area or task.
- Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
- Provides guidance and technical training on processes and procedures to reception staff and other staff as required.
- Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management staff.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform other job-related duties as assigned.
- High school diploma or equivalent required
- Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
- Ability to make decisions, which have moderate impact on immediate work unit.
- Understands, remembers and communicates routine, factual information
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time
- Reach, bend, kneel and have high level of manual dexterity
- Occasionally be required to lift and carry up to 25 pounds
- Fast paced environment with frequent interruptions
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
- Required to work overtime and extended hours to support center operational needs
-
Group Leader ECO
1 week ago
PGT Innovations Miami, United StatesSummary: · Leads and coordinates activities for team of team members by performing the following duties. · ESS · What You'll Do: · ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Provides leadership to ensure employees demonstrate ...
-
Practice Leader
3 weeks ago
H2M Pembroke Pines, United StatesH2M architects + engineers, a multidiscipline architectural, engineering, and environmental consulting firm with offices in NY and NJ seeks a dynamicEngineering Practice Leader to grow, develop, support and enhance our scope of Water services work in a Doer-Seller role. The succe ...
-
Director of Catering and Events
1 week ago
Hilton Worldwide Holdings Pembroke Pines, United StatesAs Director of Catering and Events with The Diplomat Beach Resort you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. · What will I be doing? · As Director of Catering and Events you will provide contin ...
-
Audi Brand Specialist
1 week ago
Holman Enterprises Pembroke Pines, United StatesAt Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be bet ...
-
Cook I
2 weeks ago
Hilton Pembroke Pines, United StatesPlaya, a beachfront Tropical Latin bar and restaurant featuring a variety of dishes along with a traditional rum and tequila bar is looking for their next Cook. Playa redefines the resort's outdoor experience through perfectly executed tacos on house-made tortillas, an array of f ...
-
call center agent
1 week ago
Randstad US hollywood, United Statescall center agent. · + hollywood , florida · + posted 4 days ago · **job details** · summary · + $ $19.35 per hour · + temp to perm · + high school · + category office and administrative support occupations · + referenceAB_4534582 · job details · We are hiring professional Call C ...
-
call center representative
1 week ago
Randstad US hollywood, United Statescall center representative. · + hollywood , florida · + posted today · **job details** · summary · + $ $19.36 per hour · + temp to perm · + high school · + category office and administrative support occupations · + referenceAB_4534803 · job details · Randstad is looking to hire C ...
-
executive assistant
1 week ago
Randstad US hollywood, United Statesexecutive assistant. · + hollywood , florida · + posted april 19, 2024 · **job details** · summary · + $30 - $35 per hour · + temp to perm · + bachelor degree · + category office and administrative support occupations · + referenceAB_4518498 · job details · Are you a proactive an ...
-
Site Leader
3 weeks ago
Integer Holdings Corporation Pembroke Pines, United StatesBy living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.At Integer, our values are embedded in everything we do.CustomerWe focus on our customers' successInno ...
-
Senior Team Lead
2 weeks ago
REGAL Entertainment LLC Pembroke Pines, United States Full timeIf you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: · Senior Team Lead - Westfork 13 - $16/HR - Full Time Ben ...
-
Finance Consultant
1 week ago
Holman Enterprises Pembroke Pines, United StatesFinance Consultant - Holman page is loaded · Finance Consultant - Holman · Apply · locations · Fort Lauderdale, FL (US) · Pembroke Pines, FL (US) · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · R · At Holman, we exist to provide rewardin ...
-
Substance Abuse Team Leader
4 weeks ago
Wellpath Pembroke Pines, United StatesYou Matter · • Make a difference every day in the lives of the underserved · • Join a mission driven organization with a people first culture · • Excellent career growth opportunities · Join us and find a career that supports: · • Caring for overlooked, underserved, and vulnerabl ...
-
Senior Team Lead
2 weeks ago
Regal Entertainment Pembroke Pines, United States Full timeIf you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: · Senior Team Lead - Westfork 13 - $16/HR - Full Time Bene ...
-
Grill Cook Part Time
1 week ago
ASM Global Pembroke Pines, United States Part timeSummary · ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part Time Grill Cook at the ASM GLOBAL Pembroke Pines/Club 19 location. This position is responsible for producing food items within the facility in the ...
-
Comcast Pembroke Pines, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
-
Comcast Pembroke Pines, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
-
Chief Operation Officer
2 weeks ago
WestCare Foundation Pembroke Pines, United StatesJob Details · Job Location Pembroke Pines Poinciana Drive - Pembroke Pines, FL Remote Type Hybrid Position Type Full Time Education Level Graduate Degree Job Category Management Description · Position Summary: · The Chief Operations Officer (COO) is an executive level position ...
-
Chief Operation Officer
1 week ago
WestCare Foundation Pembroke Pines, United StatesChief Operation Officer - Florida Regions · Job Details · Job Location · Pembroke Pines Poinciana Drive - Pembroke Pines, FL · Remote Type · Hybrid · Position Type · Full Time · Education Level · Graduate Degree · Job Category · Management · Description · Position Summary: · The ...
-
Ellie Mental Health Pembroke Pines, United StatesEllie Mental Health, South Florida in Pembroke Pines is looking for a passionate therapist to join our team · Who is Ellie Mental Health? · Ellie Mental Health is a highly successful mental health organization with clinics structured to remove many of the daily obstacles that g ...
-
Practice Leader
3 weeks ago
H2M Architects and Engineers Pembroke Pines, United StatesPractice Leader - Water Resources Engineering · Pembroke Pines, FL, Pembroke Pines, Florida, United States of America · Job Description · Posted Monday, May 13, 2024 at 4:00 AM | Expires Tuesday, June 4, 2024 at 3:59 AM · H2M architects + engineers , a multidiscipline architect ...
Group Leader - Margate, United States - CSL Plasma
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description Summary
Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.
Job Description
assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.Education
Experience
Working Conditions
(physical & mental requirements)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
Our Benefits
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ) .
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ) at CSL.
Do work that matters at CSL Plasma
R-230684
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law.
CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.