- Dispatch and manage workflow to technicians (dispatch the right job to the right technician)
- Train, guide, and assist technicians to grow their knowledge and training with the manufacturer.
- Prioritizes and controls all comebacks to ensure proper and prompt attention. (Train technicians as necessary)
- When necessary, take over Work in the shop to effectively and efficiently take care of customers concerns.
- Assist and speak with customers when difficult to duplicate concerns arise (including test drives with customers to verify concern's)
- Manage special tools (ensure locations are documented for accountability and perform inspections of tools every 6 months)
- Manage shop cleanliness and organization
- Enforce and monitor hazardous waste, shop equipment, and personal, to ensure we are following Federal, state, and local safety and environmental regulations.
- Create and Manage technician schedules.
- Perform annual service technician reviews with management.
- other duties may be assigned.
- 5+ years of experience as a technician (GM Experience Preferred)
- Master technician Certified or with the goal of becoming Master certified in all categories.
- Must have strong Diagnostic skills and experience.
- 2+ years Leadership skills/experience
- Must own your own tools.
- High school diploma or equivalent, ASE Certification required
- B level qualifications, including Diagnostic, Electrical and Engine Repair
- Dexterity, requiring a steady hand, excellent hand-eye coordination
- Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
- Excellent customer service skills and basic computer competencies
- Positive, friendly attitude, along with an eagerness to improve
- Enjoy working in a dynamic environment
- Teammate with ability to collaborate with others effectively
- Ability to learn new technology, repair and service procedures and specifications
- Valid driver's license and clean driving record
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- 401K
- Paid Time Off
- Holiday Bonus Club
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Shop Foreman - Lakewood, United States - Emich Chevrolet
Description
Job Description
Job DescriptionEmich Chevrolet is seeking a working experienced Shop foreman. This unique role will require someone with ambition and drive to lead, train, and manage the shop capacity and Staff. To ensure success as a shop foreman, you should be highly organized and have excellent communication skills. Ultimately, a top-notch shop foreman should be able to anticipate and address hindrances to operational efficiency.
Responsibilities
Qualifications
BENEFITS