Desktop Support Specialist - Illinois, United States - SPECTRAFORCE

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    Description

    Level 2 Desktop Technician II

    Location: Lake County, IL

    Length of Assignment (LOA): 2 years

    • Skilled technician proficient in diagnosing and resolving issues with mobile devices, specializing in iPhones and iPads.
    • Experienced in utilizing mobile device management tools for efficient device administration.
    • Affiliated with major telecommunication providers Verizon and AT&T, ensuring familiarity with their systems and protocols.
    • Initially onsite, potential for remote work arrangement, possibly one day per week, as the role evolves.
    • Collaborates closely with vendors and clients to address technical concerns and provide optimal solutions.
    • Preference for local candidates to facilitate ease of onsite support and interaction with stakeholders.