EHR Support Specialist I - Springfield, United States - ColumbiaCare Services

ColumbiaCare Services Springfield, United States

1 week ago

Description

Job Description

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD

What We Offer

Enjoy our many benefits and incentives including:

Affordable Medical/Dental/Vision plans
Flexible Spending Account
Generous Paid Time Off
Whole Health & Wellness Reimbursement Program
Professional development and training opportunities
100% Vested Retirement Plan w/ up to 6% Match
Holiday Pay (9)
Paid Personal Growth Hours
Paid Time Off for Mental Health
Company Paid Life Insurance
Spontaneous & Longevity Bonuses
Loan Forgiveness Program Eligibility
Employee Assistance Program (EAP) & Tobacco Cessation Program

For more details about our benefits, visit our website

About the Job

We have an exciting opportunity for a Full-Time Electronic Health Records (EHR) Support Specialist I position The EHR Support Specialist would be located at either our Lane Service Center in Springfield or our Portland Service Center in Portland, Oregon. This position has the primary responsibility of resolving incoming support cases related to all facets of Electronic Health Records via multiple avenues (phone, web, email). You will work closely with the Training Department to develop and track trainings for staff, clinicians and providers. Regular participation in staff meetings and trainings are mandatory.

ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. QMHA employees are also eligible to apply for the Oregon Behavioral Health Loan Repayment Program.

Work Schedule: Monday through Friday, 8:00am – 5:00pm (Full Time, Day)

What You'll Make

$ $25.00 per hour DOE/Credentials.

Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired).

What You'll Need

Associates Degree in Information Technology or Information Systems is highly preferred OR equivalent education and relevant work experience
6 (SIX) months experience troubleshooting and providing helpdesk support for EHR systems (or equivalent systems) to end users is preferred
Experience with reports, Microsoft Office (Word, Excel, Outlook) is a PLUS

Successful applicants MUST have the ability to pass a DHS criminal background check.

Physical Requirements: This position requires the ability to frequently sit, talk, listen, and use hands and fingers. It may require the ability to occasionally walk, climb stairs and ladders, bend, stoop, squat/kneel, and perform other physical tasks as applicable; as well as lift, carry, push, and pull up to 30 pounds. Reasonable accommodations can be made.

About Us

ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values.

We are proud to be an Equal Opportunity and Affirmative Action Employer; therefore, we invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status as well as bilingual and/or bicultural applicants.

Compensation details: 22-25 Hourly Wage

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