Vice President of Contact Center - NA, United States

POSITION TITLE: Contact Center Representative · REPORTS TO: Contact Center Team Lead · PAY GRADE: 6 · DEPARTMENT: Contact Center · FLSA STATUS: Non-Exempt · WORK STYLE: Hybrid · LOCATION: 7101 East 56th St., Indianapolis, IN 46226 · PURPOSE: · The primary purpose of this position ...

This role is dedicated to ensuring AAA members receive a totally satisfied member experience pertaining to all aspects of their emergency roadside needs.This role interacts with members through inbound and/or outbound contact center responsibilities, ensuring excellent customer e ...

The Patient Contact Center Scheduler I is critical for coordinating, scheduling and registering appointments for office visits. · Act as a first point of contact for patients/customers and assists with matching patients/customers' needs to the appropriate provider or resource.Hi ...

POSITION TITLE: Contact Center Representative · REPORTS TO: Contact Center Team Lead · PAY GRADE: 6 · DEPARTMENT: Contact Center · FLSA STATUS: Non-Exempt · WORK STYLE: Hybrid · LOCATION: 7101 East 56th St., Indianapolis, IN 46226 · PURPOSE: · The primary purpose of this position ...

The Contact Center Specialist works under the guidance of the Director of the Contact Center and will provide an exceptional Y experience by engaging members and program participants via telephone, web chat, or email. · ...

The Contact Center Specialist/Receptionist works under the guidance of the Director of the Contact Center and will provide an exceptional Y experience by engaging members and program participants via telephone, web chat, or email. · ...

The Patient Contact Center Scheduler I is critical for coordinating, scheduling, and registering appointments for office visits for providers, · imaging, and ancillary departments. · Manage inbound and outbound calls with the goals of accurately scheduling patients, · taking mess ...

+ Develop strategic plans to ensure the organization meets established goals. · + Provides leadership, support, motivation and development to supervisory/management staff. · + Delivers performance feedback and coaching to supervisory/management team. · + Ensures quality standards ...

We are looking for a customer-focused professional to join our Contact Center team as an Account Coordinator. The successful candidate will provide excellent service to clients via phone and email while working in a highly collaborative environment. · ...

p>We make wholesale easy so our customers can be more successful. · We're building the world's most advanced—and uncomplicated—digital marketplace for used vehicles. · We're helping customers buy and sell smarter with clear, actionable insights they can understand and use. ...

Indiana University Health is seeking a consumer-obsessed, hospitality-driven, digitally savvy contact center Executive Director of System Patient Access Center Operations to lead our enterprise-wide Patient Access Center. · This leader will architect and operationalize a world-cl ...

Indiana University Health is seeking individuals who embody these values to join our Revenue Cycle Services leadership team in the role of Executive Director – Revenue Cycle Services, System Patient Access Center Operations.Our leaders shape strategic initiatives, develop passion ...

Job Description: Role Descriptions: Design develop CTIIVR call flows using Genesys Composer and Genesys tools across EngagePureConnectCloud platforms. Administer| configure| and support Genesys Contact Center environments (Genesys Engage| CTI components). Integrate Genesys with t ...

We have Full-time and Part-time Opportunities for Customer Support Associates · Part-time Schedule Training Schedule can be 40 hours a week for approximately 4 weeks, but can vary. Once training is completed, part-time hours cannot exceed 29 hours per week. Schedules are based on ...

The Director is responsible for advancing the mission of the Center for Congregations with the congregations and people of Northwest Indiana.The Director helps congregations in Northwest Indiana identify and address their needs through resource consulting, educational events, and ...

Lead and coordinator the immunization's response to meaningful use requirements. · ...

We're looking for a strategic, customer-focused Product Manager to drive meaningful outcomes for our contact center platform. · You'll partner with our VP of Product to shape roadmap priorities and work closely with Engineering to bring them to life. · ...

We have Full-time and Part-time Opportunities for Customer Support Associates to manage account inquiries and requests. · Associates are required to be available to cover a variety of schedules within the operating hours of the contact center. · ...

The Department of Human-Centered Computing invites applicants for a full-time Lecturer appointment in the area of Multichannel Web Design and Development. · ...

We're hiring an experienced Traveling Superintendent to lead the field execution of data center projects across multiple locations for a client of ours. · ...