System Administrator - Bellevue, United States - Icertis

    Icertis
    Icertis Bellevue, United States

    1 month ago

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    Description

    We are looking for a Systems Administrator to join our IT department. You'll be responsible for managing our server and network infrastructures and Office 365. Systems Administrator responsibilities include supervising our Operations team, monitoring system performance and configuring new software and hardware. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience. Ultimately, you will ensure our software, hardware, servers, and networks run smoothly. You should also have Customer Support skills.

    This is a full time onsite role in our corporate HQ office in Bellevue, WA. #LI-BP1

    What You Will Do:

    • Troubleshoot areas of poor performance and identify effective solutions to resolve issues in immediate future and for longer term, enhance support and reduce the recurring issues.
    • Asset Management, Prepare laptops and support onboarding and off boarding of the employees.
    • Analyze Production operations and initiate corrective actions to ensure operational stability and upgrade network equipment to the latest stable firmware releases, post appropriate testing.
    • Monitor the critical IT Infra like servers, network devices, WAN links for uptime and performance. Provide clear and concise documentation of the Network and Infrastructure environments.
    • Office 365, Intune Management, MDM, SharePoint Administration, Azure Active Directory, Azure Ad Sync Tool Management, Single Sign on Knowledge.
    • Technically competent to cover components Basic Networking and Routing (Firewall, Routers, VLAN) would be an advantage.
    • Establishing and maintaining effective professional relationship with stakeholders across the business.
    What You Will Bring:
    • 2 - 5 years in Asset Management, IT Support Management onsite, Azure Active Directory, Intune Experience, O365, Exchange online.
    • Understanding of Office 365 PowerShell commands, endpoint management would be advantage.
    • Passion to learn, solve complex problems and are self-driven.
    • Excellent Communication and Customer Support Skills.
    • Knowledge of Windows 11 and Servers.
    • Knowledge of Manage Engine tool and Fresh Service would be an advantage.
    $80,000 - $105,000 a year

    What we offer:

    We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis "Four Rings of Responsibility": Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.

    To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons The Best Large Companies to Work for Archives - Seattle magazine.

    • Equity (RSUs) and shared ownership in the company

    • Flexible work environment

    • Paid maternity and paternity leave

    • 7 Days for Humanity - 7 paid volunteer days in 2024

    • Generous holidays including the 4th of July week off - paid

    • Free professional and leadership coaching

    • Annual personal development allowance