Jobs

    Case Management Assistant - Minnesota, United States - Hennepin County

    Hennepin County
    Hennepin County Minnesota, United States

    3 weeks ago

    Default job background
    Description

    Description

    Hennepin Counties Office of Multi-Cultural Services is looking for four Case Management Assistants (CMA) proficient in both Spanish and English to join the team. Since November 2022, Hennepin County has experienced a consistent influx of New Arrival Families (NAFs) into the family shelter system. The majority of these families are unable to work legally, leading to prolonged shelter stays and challenges in finding stability.

    As a Spanish-speaking CMA, you will assist families in navigating legal resources, providing language interpretation, and connecting them with support services. This includes collaborating with Housing Stability social workers, Faith Hospitality Resource Center, and other organizations serving NAF families in the shelter system. You will also help with accessing resources like food, shelter, healthcare, and more.

    Current Hennepin County employees who recommend a candidate hired for a competitive position may be eligible for a $500 referral bonus. For details, please refer to the employee referral program page.

    Location and Hours:

    These positions are based at the Hennepin County Office of Multi-Cultural Services in Minneapolis, MN, with potential remote work. The typical schedule is Monday to Friday, 8 a.m. to 4:30 p.m.

    About the Positions:

    • Full-time roles with benefits
    • Internally classified as Case Management Assistants

    In this role, you will:

    • Assist residents with USCIS forms, conduct assessments, and engage with various service providers
    • Collaborate with departments and community organizations to support newly arrived families
    • Act as a liaison between NAFs, legal resources, and community agencies
    • Stay updated on immigration-related information and referral services
    • Identify housing resources for clients

    Requirements:

    • Social service experience, human services certificate, or relevant college coursework
    • Fluency in Spanish and English
    • Valid driver's license and Hennepin County driver's permit

    Preferred Qualifications:

    • Experience in USCIS forms assistance and working with professionals to provide referrals
    • Proficiency in Microsoft Office Suite
    • Knowledge of community resources and social services
    • Effective communication with diverse backgrounds and sound judgment skills

    Bilingual candidates passing a language assessment may receive additional compensation and responsibilities.



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