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Quality Assurance Specialist - Augusta, United States - Compunnel
Description
Job Summary:
As a Quality Assurance Specialist within our voice program, you will play a crucial role in maintaining and enhancing the quality of our customer service operations.
Your primary focus will be on monitoring, evaluating, and reporting on the voice interactions between our agents and customers.By ensuring adherence to our high standards and compliance with banking regulations, you will help uphold our commitment to providing exceptional service to all Client's Consumer Clients.