Investment Operations Manager - San Antonio
20 hours ago

Job description
A detail-oriented and technologically proficient Investment Operations professional responsible for managing day-to-day investment operations, trading execution, account servicing, billing and reporting functions.
This role provides ownership of core operational workflows, including new account setup, trading logistics, asset transfers, portfolio rebalancing, platform execution, billing file preparation and advisor support.
The ideal candidate has hands-on experience with custodial platforms such as Schwab and Fidelity, portfolio management tools, trading systems and Excel, ensuring operational accuracy and data integrity.
Successful candidates will collaborate closely with advisors, clients and external vendors to resolve issues, streamline workflows and support seamless portfolio implementation and client onboarding.
The right candidate is highly organized, process-driven and capable of managing competing priorities while maintaining precision and accountability in a fast-paced advisory setting.
Salary - $75,000 - $90,000Perks
Health, dental and vision insurance; group life and LTD insurance
401(k) retirement plan
Paid time off and paid holidays
Professional development support, including assistance with licensing, designations and continuing education
Minimum Requirements
Bachelor's degree in Finance, Economics, Business Administration or a related field
Minimum 3–4 years of hands-on experience in investment operations, portfolio administration or trading support at an RIA, multi-family office or wealth management firm
Demonstrated proficiency with at least one portfolio management platform (Advyzon, Orion, Tamarac, Black Diamond or similar)
Experience with custodial platforms:
Fidelity Wealthscape and/or Schwab Advisor Center
Functional understanding of trading workflows, rebalancing, model management and investment reporting
Excellent communication skills with an emphasis on clarity and follow-through
Proficiency in Microsoft Office Suite, with intermediate-to-advanced Excel skills
Experience at a multi-family office or boutique RIA with direct accountability for client-level operations, preferred
Deep familiarity with a portfolio management platform's trading, reporting, billing and data management modules (Advyzon, Orion, Tamarac or similar), preferred
Knowledge of investment tax strategies (tax-loss harvesting, tax transition analysis, gain/loss management), preferred
Experience with UMA construction, direct indexing overlays or alternative investment administration, preferred
Familiarity with YCharts, BlackRock Aladdin, Ned Davis Research or similar investment research platforms, preferred
CFA candidacy, CFP candidacy or CAIA designation in progress, preferred
Experience with Salesforce or other CRM systems, preferred
Valid driver license with acceptable driving record
Expectations
Processes new account paperwork, account transfers, rollovers, journals and account closures across Fidelity and Schwab custodial platforms.
Executes asset movements, withdrawals, Required Minimum Distributions (RMDs) and systematic distribution setups.
Configures ACH instructions, Standing Letters of Authorization (SLOAs) and other account-level settings.
Handles private equity, hedge fund and alternative investment paperwork and subscription documents.
Monitors capital calls, capital distributions and collateral line activity.
Executes trades based on the CIO's model construction, implementing investment strategies as directed.
Updates and maintains model portfolios across platforms, ensuring client accounts align with target allocations.
Trades on additional platforms for held-away assets as directed.
Builds investment proposals and comparisons for new prospects across multiple platforms.
Develops tax transition plans for new client portfolios and monitors ongoing tax efficiency and gain/loss management.
Builds custom UMA proposals with overlays for direct indexing, long/short strategies and collateral/box spread loan structures.
Utilizes YCharts, BlackRock, Ned Davis Research and other platforms for model tracking and investment research.
Monitors and reports on model performance, drift and rebalancing needs.
Manages and maintains the firm's portfolio management and reporting platform, including data accuracy, account setup and client parameters.
Classifies and reconciles securities within the platform to ensure accurate performance reporting.
Sets up and creates custom reports for client reviews, firm-level analytics and business intelligence.
Conducts regular database audits to ensure consistency between the portfolio platform, custodial records and client files.
Runs billing calculations in the portfolio platform, pulls advisory fees from custodians and audits and reconciles all billing activity.
Resolves billing discrepancies and maintains accurate fee schedules across client accounts.
Maintains day-to-day relationships with Fidelity and Schwab service teams.
Coordinates with custodians to resolve account inquiries, facilitate tax document distribution and ensure accurate processing.
Interfaces with technology vendor partners as needed for platform integrations and issue resolution.
Assists with compliance processes by generating accurate and timely trading records and regulatory reporting.
Supports financial advisors in their use of investment platforms and related operational tools.
Documents and refines investment operations workflows and Standard Operating Procedures (SOPs).
Contributes to firm-wide projects aimed at improving operational efficiency, scalability and service delivery.
Performs other duties, tasks and special projects as assigned.
The above description covers the principal duties and responsibilities of the job.
The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day.
The candidate selected for employment will be required to submit to a criminal background check, education verification and drug test.
Interested candidates should submit their resume, with salary requirements, via our career portal on our website at or contact us directly at with any questions.
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