asc patient experience representative - Waukee, IA , USA, United States - The Iowa Clinic, P.C.

    The Iowa Clinic, P.C.
    The Iowa Clinic, P.C. Waukee, IA , USA, United States

    1 month ago

    Default job background
    Full time
    Description

    The Iowa Clinic has an exciting opportunity to be a part of a team in our new musculoskeletal-focused ambulatory surgery center.

    Conveniently located near I-80 in Waukee, this state-of-the-art, 21,000 sq. ft.

    ASC will offer same-day joint replacement, orthopedic, sports medicine, foot and ankle, pain management surgery and a cardiac catheterization lab in an out-patient setting.

    We are looking for experienced professionals who enjoy being a part of a close-knit team and who align with our ACT values - Accountability, Compassion and Teamwork.

    Think you've got what it takes to join our TIC team? Keep reading...

    A day in the life...

    Wondering what a day in the life of a Patient Experience Representative in the Ambulatory Surgery Center at The Iowa Clinic might look like?


    • Arrive at work in the morning - no night shifts here
    • Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
    • This position will also serve as a resource to registration, scheduling, and clinical staff.
    • Strives to create The Iowa Clinic Experience with each interaction.
    • Leave in the evening - hooray for working standard clinic hours
    This job might be for you if you have...

    Qualifications


    • High School diploma or equivalent required.
    • Medical office experience or hospital clerical experience is necessary
    • Medical terminology is preferred
    • Highly motivated to work in a healthcare setting.
    Bonus points if...


    • You love exceeding people's expectations
    • You enjoy having fun where you work
    • Finding meaningful connections is what you live for
    Know someone else who might be a great fit for this role? Share it with them

    What's in it for you


    • One of the best 401(k) programs in central Iowa, including employer match and profit sharing
    • Employee incentives to share in the Clinic's success
    • Generous PTO accruals and paid holidays.
    • Health, dental and vision insurance
    • Quarterly volunteer opportunities through a variety of local nonprofits
    • Training and development programs
    • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on
    • Monthly departmental celebrations, jeans days and clinic-wide competitions
    • Employee rewards and recognition program
    • Health and wellness program with up to $350/year in incentives
    • Employee feedback surveys
    • All employee meetings, team huddles and transparent communication